Analisis penerapan standard operating procedure (SOP) dalam kaitannya dengan transformasional leadership & risk management pada bioskop XYZ

Utami, Felita (2017) Analisis penerapan standard operating procedure (SOP) dalam kaitannya dengan transformasional leadership & risk management pada bioskop XYZ. Masters thesis, Universitas Pelita Harapan.

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Abstract

The purpose of writing this term paper is to examine the application of risk management, especially operational risk in XYZ cinema, the role of standard operating procedure in minimizing the use of used popcorn cup to reduce the loss of the company, and the role of leadership to minimize risk management in XYZ cinema when viewed with transformational leadership. The study approach is conducted using risk management theory, shrinkage, Good Corporate Governance (GCG), internal control, implementation, risk management process, risk category, Standard Operating Procedure (SOP) and transformational leadership. The results show that risk management can be done through Code of Business Conduct (COBC). SOPs can play a role in reducing the company's losses by being a complete and detailed guideline. A transformational leader can be used to minimize risk management by becoming an effective leader and reflecting the traits of a leader with transformational leadership. / Tujuan penulisan term paper ini adalah untuk mengkaji penerapan risk management khususnya risiko operasional pada bioskop XYZ, peranan standard operating procedure dalam meminimalisir penggunaan cup popcorn bekas untuk menekan kerugian perusahaan, dan peranan leadership untuk memininalisir risk management pada bioskop XYZ jika dilihat dengan transformasional leadership. Pendekatan kajian dilakukan dengan menggunakan teori manajemen risiko, shrinkage, Good Corporate Governance (GCG), internal control, implementation, risk management process, risk category, Standard Operating Procedure (SOP) dan transformasional leadership. Hasil kajian menunjukkan bahwa risk management dapat dilakukan melalui Code of Business Conduct (COBC). SOP dapat berperan menekan kerugian perusahaan dengan menjadi pedoman yang lengkap dan fokus pada detail. Seorang transformasional leader dapat digunakan untuk meminimilisir risk management dengan menjadi pemimpin yang efektif dan mencerminkan ciri-ciri dari seorang dengan gaya kepemimpinan transformasional leadership.

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