Pengukuran pengaruh kualitas pelayanan, harga dan customer value terhadap kepuasan pelanggan transportasi online Grabcar bagi kaum Millenial

Indra, Dolly (2018) Pengukuran pengaruh kualitas pelayanan, harga dan customer value terhadap kepuasan pelanggan transportasi online Grabcar bagi kaum Millenial. Bachelor thesis, Universitas Pelita Harapan.

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Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Indra, DollyNIM00000015494UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorPurba, John TampilNIDN0320086205john.purba@uph.edu
Additional Information: SK 11-14 IND p; 31001000266651
Uncontrolled Keywords: kualitas pelayanan; customer value; harga; kepuasan pelanggan; transportasi online.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: Yanni Karina
Date Deposited: 09 Sep 2022 08:50
Last Modified: 05 Dec 2023 01:16
URI: http://repository.uph.edu/id/eprint/50358

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