The impact of airlines service quality towards loyalty through passenger satisfaction: a case from Singapore Airlines

Ihsan, Matthew Prasetya (2018) The impact of airlines service quality towards loyalty through passenger satisfaction: a case from Singapore Airlines. Bachelor thesis, Universitas Pelita Harapan.

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Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Ihsan, Matthew PrasetyaNIM000000165925UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorTan, Pauline H. PattyranieNIDN0023036906UNSPECIFIED
Additional Information: SK 11-14 IHS i; 31001000267188
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: Yanni Karina
Date Deposited: 15 Sep 2022 06:17
Last Modified: 15 Sep 2022 06:19
URI: http://repository.uph.edu/id/eprint/50430

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