Pengaruh work-life balance perawat terhadap nurse performance dengan mediasi work engagement dan psychological well-being (studi kasus pada rumah sakit swasta di Jakarta)

Adella, Adella (2023) Pengaruh work-life balance perawat terhadap nurse performance dengan mediasi work engagement dan psychological well-being (studi kasus pada rumah sakit swasta di Jakarta). Masters thesis, Universitas Pelita Harapan.

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Abstract

Fasilitas kesehatan sangat kompetitif sehingga pemberian layanan terbaik menjadi sangat penting untuk dilakukan. Sebagai bagian dari garda terdepan fasilitas kesehatan, terutama pada rumah sakit swasta, perawat menjadi penyedia jasa utama. Oleh karena itu, penting dilakukan peningkatan nurse performance untuk kesuksesan rumah sakit. Studi ini mempelajari hubungan antara work-life balance (WLB) pada nurse performance (NP) dengan mediasi work engagement (WE) dan psychological well-being (PWB). Studi corss-sectional ini dilakukan pada 132 perawat di rumah sakit tipe B yang terakreditasi JCI (kapasitas bed >200). Model yang diuji pada studi dianalisis dengan partial least square-structural equation modeling (PLS-SEM). Hubungan antara seluruh variabel signifikan. Hubungan antara WLB terhadap NP yang dimediasi oleh WE dan PWB signifikan (p-value 0,000, zero fall, CI 95%) – WLB terhadap PWB (ß=0,743), WLB terhadap WE (ß=0,466), PWB terhadap WE (ß=0,379), WE terhadap NP (ß=0,351) dan PWB terhadap NP (ß=0,579). Penelitian ini menemukan bahwa WLB perawat merupakan aspek penting yang patut dipertimbangkan untuk meningkatkan NP. Rumah sakit juga sebaiknya memantau dan mengevaluasi WE dan PWB dalam peningkatan NP. / The healthcare organization is highly competitive, in which excellent service becomes crucial. As part of the healthcare front-liners, nurses become the main provider of such services, especially in private hospitals. Therefore, it is essential to enhance nurse performance to ensure hospital success. This study investigated the relationship between work-life balance (WLB) on nurse performance (NP) mediated by work engagement (WE) and psychological well-being (PWB). This cross-sectional study recruited 132 eligible nurses in a JCI-accredited type B private hospital (>200 beds). The proposed model of this study is analyzed using partial least square-structural equation modeling (PLS-SEM). The association between all studied variables is significant. The relation between WLB on NP mediated by WE and PWB is significant (p-value 0.000, zero fall, CI 95%) - WLB on PWB (ß=0,743), WLB on WE (ß=0,466), PWB on WE (ß=0,379), WE on NP (ß=0,351) and PWB on NP (ß=0579). This study indicates that nurse WLB should be an essential aspect to consider in enhancing NP. The hospital should also monitor and evaluate WE and PWB in improving NP.

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