Analysis of the effect of salesperson quality and institution image toward customer loyalty, through relationship quality of salesperson, relationship quality of institution, and commitment at axa financial

Santoso, Michael Corleon (2019) Analysis of the effect of salesperson quality and institution image toward customer loyalty, through relationship quality of salesperson, relationship quality of institution, and commitment at axa financial. Bachelor thesis, Universtitas Pelita Harapan.

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Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Santoso, Michael CorleonNIM01320160026UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorRonald, RonaldUNSPECIFIEDUNSPECIFIED
Thesis advisorAmelia, AmeliaUNSPECIFIEDUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management
Current > Faculty/School - UPH Surabaya > Business School > Management
Depositing User: Rafael Rudy
Date Deposited: 06 Sep 2023 07:41
Last Modified: 06 Sep 2023 07:41
URI: http://repository.uph.edu/id/eprint/58063

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