Impact of customer relationship management on customer satisfaction in hotel industry : case study in Hotel Borobudur

Sindy, Sindy (2017) Impact of customer relationship management on customer satisfaction in hotel industry : case study in Hotel Borobudur. Bachelor thesis, Universitas Pelita Harapan.

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Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Sindy, SindyNIM00000008997UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorPanjaitan, Tagor M.UNSPECIFIEDUNSPECIFIED
Additional Information: SK 11-13 SIN i 2017 ; 31001000289406
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: Ellen Feodora Teh
Date Deposited: 18 Oct 2023 08:21
Last Modified: 18 Oct 2023 08:21
URI: http://repository.uph.edu/id/eprint/58459

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