Determinan keputusan pembelian produk Cheers Di Surabaya

Limanjaya, Lim Harry Cahyono (2013) Determinan keputusan pembelian produk Cheers Di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

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Abstract

Penelitian ini ditujukan untuk mengetahui pengaruh kemasan produk, kualitas produk dan word of mouth terhadap keputusan pembelian produk Cheers di Surabaya. Sampel yang digunakan pada penelitian ini yaitu konsumen produk Cheers yang telah melakukan pembelian produk Cheers minimal dua kali dalam satu bulan dan bertempat tinggal diwilayah kota Surabaya dengan jumlah responden sebanyak 100 orang. Untuk pengolahan dan penganalisaan data dalam penelitian ini yaitu dengan menggunakan Structural Equation Modeling (SEM) dengan software AMOS 16.0 sebagai software untuk mengolah data. Hasil analisis menunjukkan bahwa kemasan produk dan word of mouth memberikan pengaruh yang positif dan signifikan terhadap keputusan pembelian, sedangkan kualitas produk memiliki pengaruh positif tetapi tidak signifikan terhadap keputusan pembelian. Temuan tersebut mengindikasikan bahwa kemasan produk memiliki pengaruh yang tinggi terhadap keputusan pembelian dengan koefisien regresi sebesar 0.32 Berikutnya adalah word of mouth yang memiliki koefisien regresi sebesar 0.28. Variabel yang terakhir adalah kualitas produk dengan koefisien regresi sebesar 0.06 / This thesis is made to understand the impact of product packaging, product quality and word of mouth toward purchase decision of cheers in Surabaya The sample that is being used in thesis is the consumer that has ever bought cheers with minium twice a month and live in Surabaya and the number of respondents are 100 people. For analyzing data and summary in this thesis is by using structural equation modeling with the amos software version 16.0 . the result is showing that the product packaging and word of mouth gives positive and significant toward purchase decision, whereas product quality has positive impact but not significant toward purchase decision This research indicates that variable of product packaging has very high impact toward purchase decision with the coefficient regression of 0.32. next, the variable of word of mout has coefficient regression of 0.28. lastly , the variable of product quality has coefficient regression of 0.06

Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Limanjaya, Lim Harry CahyonoNIM01120100021UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorRonald, RonaldUNSPECIFIEDUNSPECIFIED
Thesis advisorDananjaya, YanuarUNSPECIFIEDUNSPECIFIED
Uncontrolled Keywords: product packaging; product quality; word of mouth; purchase decision
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management
Current > Faculty/School - UPH Surabaya > Business School > Management
Depositing User: Rafael Rudy
Date Deposited: 17 Nov 2023 03:21
Last Modified: 17 Nov 2023 03:21
URI: http://repository.uph.edu/id/eprint/58801

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