Rawung, Franklin (2023) Analisis pengaruh fulfillment, responsiveness, website design, security, terhadap loyalty melalui trust dan satisfaction pada pelanggan Codashop di Surabaya. Bachelor thesis, Universitas Pelita Harapan.
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Text (Analisis Pengaruh Fulfillment, Responsiveness, Website Design, Security, Terhadap Loyalty Melalui Trust Dan Satisfaction Pada Pelanggan Codashop di SURABAYA)
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Abstract
Seiring dengan perkembangan teknologi dan globalisasi, membawa dampak yang besar bagi seluruh orang di dunia. Berkembangnya teknologi informasi yang kian cepat, menyebabkan peranan telekomunikasi menjadi sangat penting sebagai penunjang kemudahan dalam aktifitas Masyarakat. Salah satu dampak positif dari perkembagnan teknologi adalah internet. Internet secara langsung memiliki pengaruh besar dalam perkembangan ilmu pengetahuan dan globalisasi dunia. PT Coda yang bergerak salah satunya Codashop sebagai industri digital, dimanaCodashop menyediakan layanan aplikasi topup konten digital.
Item Type: | Thesis (Bachelor) | ||||||||||||
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Uncontrolled Keywords: | fulfillment; responsiveness; website design; security; trust; Surabaya | ||||||||||||
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||||||||||
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management Current > Faculty/School - UPH Surabaya > Business School > Management |
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Depositing User: | Users 19087 not found. | ||||||||||||
Date Deposited: | 16 Jan 2024 06:08 | ||||||||||||
Last Modified: | 16 Jan 2024 06:08 | ||||||||||||
URI: | http://repository.uph.edu/id/eprint/59862 |
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