Giovita, Giovita (2013) Efektivitas sales promotion pada situs groupon disdus dalam kategori food and beverages. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Perkembangan Internet membawa perubahan pada pola konsumen dalam
merespon informasi. Konsumen saat ini hanya memperhatikan informasi yang
mereka cari, ataupun informasi yang membuat mereka tertarik. Karakteristik lainnya
adalah keaktifan mereka dalam mencari dan membagikan informasi. Salah satu cara
untuk menjawab permasalahan tersebut adalah dengan memberikan informasi yang
dapat membangkitkan minat konsumen, berupa sales promotion, yang merupakan
pemberian insentif dalam jangka waktu pendek untuk menstimulasi pembelian
dengan lebih cepat dan dalam jumlah lebih besar. Sales promotion yang diterapkan
oleh Groupon Disdus berupa penggunaan kupon dan pengurangan harga.
Penelitian ini membahas mengenai efektivitas sales promotion pada situs
Groupon Disdus dalam kategori food and beverages yang diukur dengan
menggunakan model AISAS oleh Sugiyama dan Andree yang dapat menggambarkan
pola konsumen dalam merespon stimulus di era modern. Secara spesifik, penelitian
ini menjabarkan keefektifan sales promotion pada tiap tahap tersebut, yakni Attention,
Interest, Search, Action, dan Share. Metode yang digunakan dalam penelitian ini
adalah metode survei deskriptif dengan pendekatan kuantitatif. Sampel dalam
penelitian ini sebanyak 48 responden yang berusia antara 17-35 tahun, sesuai dengan
usia target market yang dituju Groupon Disdus.
Hasil penelitian yang diperoleh menunjukkan bahwa sales promotion pada
situs Groupon Disdus dalam kategori food and beverages dikategorikan cenderung
efektif pada tiap tahap dalam model AISAS. Dari hasil tersebut, Peneliti
menyarankan untuk mencantumkan testimoni konsumen yang telah membeli promo
tersebut, serta memberikan reward bagi konsumen yang melakukan pembagian
informasi. / The development of the Internet has brought the changing in consumer
response pattern. People currently pay attention only to the information they are
specifically seeking, or the information that they are interested in. The other
characteristic of consumers today is they are being active to search and share
information. One way to address this problem is to provide information that can
generate consumer desire, such as sales promotion, which is the provision of shortterm incentives to stimulate quicker or greater purchase. Sales promotion applied by
Groupon Disdus is coupons and price reductions.
This research discusses about the effectiveness of sales promotion on
Groupon Disdus’ website in food and beverages category, which measured using
AISAS model by Sugiyama and Andree to describe the patterns of consumer
response in the modern era. Specifically, this research describes the effectiveness of
sales promotion in each stage; Attention, Interest, Search, Action, and Share. The
method used in this research is descriptive survey method with quantitative approach.
The samples of this research were 48 respondents, aged between 17-35 years old,
according to the age of the Groupon Disdus’ intended target market.
The results obtained indicate that sales promotion on Groupon Disdus’
website considered likely to be effective at each stage in the model AISAS in food
and beverages category. From these results, researchers suggested to provide the
testimony of consumers who have purchased the promos and give rewards for
consumers who share the information.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Giovita, Giovita UNSPECIFIED UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Simangusong, Benedictus A. UNSPECIFIED UNSPECIFIED |
Additional Information: | SK 41-09 GIO e |
Uncontrolled Keywords: | effectiveness ; sales promotion |
Subjects: | H Social Sciences > HM Sociology > HM(1)-1281 Sociology |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Communication Science Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Communication Science |
Depositing User: | Users 17 not found. |
Date Deposited: | 04 Oct 2018 07:06 |
Last Modified: | 30 Aug 2021 04:22 |
URI: | http://repository.uph.edu/id/eprint/1048 |