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Gunawan, Vania Gladys (2022) Pengaruh Percieved benefit, percieved risk, dan online purchase intention terhadap actual purchase: Studi pada konsumen Bukalapak di daerah DKI Jakarta. Bachelor thesis, Universitas Pelita Harapan.

Manuela, Hana Marceliani (2022) Pengaruh E-commerce Innovation dan E-Service Quality terhadap Customer Satisfaction dan Customer Loyalty Marketplace Shopee. Bachelor thesis, Universitas Pelita Harapan.

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