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Tanuadmodjo, Djuwita (2000) Peran diferensiasi produk untuk menarik minat nasabah di Bank X. Masters thesis, Universitas Pelita Harapan.

Johan, Johan (2000) Strategi outsourcing dengan kinerja dan kepuasan kerja karyawan PT. X (suatu kajian di bagian maintenance motor). Masters thesis, Universitas Pelita Harapan.

Tiurida, Tiurida (1998) Hubungan kepuasan kerja tenaga penjual dan penjualan di galeria Mall Taman Anggrek. Masters thesis, Universitas Pelita Harapan.

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