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Wijaya, Regitta (2019) The impact of service quality towards customer satisfaction at the coffee crowd sun plaza medan. Bachelor thesis, Universitas Pelita Harapan.
Ricca, Angel (2019) The impact of receptionist service quality towards brand image at prime plaza hotel kualanamu medan. Bachelor thesis, Universitas Pelita Harapan.
Ginting, Naomi (2019) The influence of service quality of front office staff towards customer satisfaction at grand aston cityhall medan. Bachelor thesis, Universitas Pelita Harapan.
Halim, Chaterine Wiryanti (2018) The analysis of family business succession planning towards company sustainability at PT. PRIMA MAKMUR ROTOKEMINDO. Bachelor thesis, Universitas Pelita Harapan.
Govindo, Govindo (2018) The contribution of technology towards the growth of start-up in MEDAN (case study : OTTEN COFFEE MEDAN). Bachelor thesis, Universitas Pelita Harapan.
Silvia, Silvia (2018) The impact of entrepreneurial motivation on business performance at dealer of car in MEDAN. Bachelor thesis, Universitas Pelita Harapan.
Suteja, Jasmine (2018) The influence of organizational citizenship behavior towards business performance at PT. SEHAT GLOBAL OTOMOTIF IN MEDAN. Bachelor thesis, Universitas Pelita Harapan.
TANTOSO, CALVIN (2018) Innovation in increasing customer satisfaction at coffeenatics, MEDAN. Bachelor thesis, Universitas Pelita Harapan.
