Items where Author is "Sutanto, Jip Ivan"
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Sutanto, Jip Ivan (2019) Analisa implementasi kualitas pelayanan pelanggan. Masters thesis, Universitas Pelita Harapan.
Sutanto, Jip Ivan (1998) Analisa implementasi kualitas pelayanan pelanggan PT Multipolar Corporation. Masters thesis, Universitas Pelita Harapan.