Items where Author is "Sutanto, Jip Ivan"
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Thesis
Sutanto, Jip Ivan (2019) Analisa implementasi kualitas pelayanan pelanggan. Masters thesis, Universitas Pelita Harapan.
Sutanto, Jip Ivan (1998) Analisa implementasi kualitas pelayanan pelanggan PT Multipolar Corporation. Masters thesis, Universitas Pelita Harapan.