Items where Author is "Wijaksono, Oktafianus"
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Wijaksono, Oktafianus (2024) Analisis pengaruh service quality, social enjoyment, cleanliness, aesthetics, dan cost terhadap customer loyalty melalui customer satisfaction pada pelanggan Kopi Titik Koma Siwalankerto Surabaya. Bachelor thesis, Universtitas Pelita Harapan.