Items where Author is "Wijaksono, Oktafianus"
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Thesis
Wijaksono, Oktafianus (2024) Analisis pengaruh service quality, social enjoyment, cleanliness, aesthetics, dan cost terhadap customer loyalty melalui customer satisfaction pada pelanggan Kopi Titik Koma Siwalankerto Surabaya. Bachelor thesis, Universtitas Pelita Harapan.