The Implementation of standard operating procedures for guest satisfaction in Melting Pot Coffee House Concorde Hotel Kuala Lumpur

Silvia, Silvia (2005) The Implementation of standard operating procedures for guest satisfaction in Melting Pot Coffee House Concorde Hotel Kuala Lumpur. Bachelor thesis, Universitas Pelita Harapan.

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Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Silvia, SilviaUNSPECIFIEDUNSPECIFIED
Additional Information: KTA 531-02 SIL i
Subjects: G Geography. Anthropology. Recreation > G Geography (General) > G154.9-155.8 Tourism
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Hotel Management
Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Hotel Management
Depositing User: Mrs Marselita Harapan
Date Deposited: 13 May 2021 10:41
Last Modified: 13 May 2021 10:41
URI: http://repository.uph.edu/id/eprint/18207

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