Analisis sistem pengembangan sdm berbasis kompetensi di departemen quality management industri kelapa sawit PT. XYZ unit rafinasi Marunda, Kab. Bekasi

Tedjo, Fransisca (2018) Analisis sistem pengembangan sdm berbasis kompetensi di departemen quality management industri kelapa sawit PT. XYZ unit rafinasi Marunda, Kab. Bekasi. Masters thesis, Universitas Pelita Harapan.

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Abstract

In striving for sustainability to keep growing and maintaining market competitiveness, companies must be able to create a strategic competitive advantage. Companies viewed from the perspective of the organization shall place human resources (HR) and core competencies as the company's competitive advantage and a critical success factor. Organizations that have competent and wellperforming human resources, are able to answer business challenges in realizing their mission, vision and mission strategy. The department in the organization currently under study is the Quality Management department. This study aims to 1) analyze the mission and vision of the company as a reference for human resource development, 2) to define the core competencies from competency mapping that has been done by the company, 3) to formulate the competency dictionary which becomes the reference of making role profile, 4) to define the performance indicators as the basis of competency assessment, 5) to make the training need assessment and development planning based on competency gaps from annual employee performance appraisal results. The results of this study indicate that 1) the mission and vision of the company can be a reference in determining the strategy of human resource development, 2) the identification of core competencies is done through Hierarchical Task Analysis process so that the competency dictionary, role profile, performance indicator can be defined integrally as the basis for determining competency gaps and then determine the development planning through training need assessment conducted. The steps taken are very critical in building a competent human resources and results in better performance. / Dalam mengupayakan keberlanjutan agar dapat tetap bertumbuh dan mempertahankan daya saing di pasar, perusahaan harus dapat menciptakan keunggulan kompetitif (competitive advantage) yang strategis. Perusahaan dilihat dari perspektif organisasi akan menempatkan sumber daya manusia (SDM) dan core competencies sebagai keunggulan kompetitif perusahaan sebagai faktor penentu keberhasilan. Organisasi yang memiliki SDM yang berkompeten dan berkinerja baik, dipastikan mampu menjawab tantangan bisnis dalam merealisasikan misi, visi dan strategi misinya. Departemen dalam organisasi yang saat ini diteliti adalah departemen Quality Management. Penelitian ini bertujuan untuk 1) menganalisa misi dan visi perusahaan sebagai acuan pengembangan SDM, 2) mendefinisikan core competencies dari competency mapping yang telah dilakukan perusahaan, 3) menyusun competency dictionary yang menjadi acuan pembuatan role profile, 4) mendefinisikan indikator performance sebagai dasar competency assessment, 5) membuat training need assessment dan development planning berdasarkan competency gaps dari hasil penilaian kinerja tahunan karyawan. Hasil dari penelitian ini menunjukan bahwa 1) misi dan visi perusahaan dapat menjadi acuan dalam menentukan strategi pengembangan SDM, 2) identifikasi core competencies dilakukan melalui proses Hierarchical Task Analysis sehingga competency dictionary, role profile, indikator performance dapat didefinisikan secara terintegrasi sebagai dasar penentuan competency gaps dan selanjutnya menentukan rencana pengembangan melalui training need assessment yang dilakukan. Langkah-langkah yang dilakukan tersebut sangat kritikal dalam membangun SDM yang berkompeten dan memiliki kinerja yang lebih baik.

Item Type: Thesis (Masters)
Creators:
CreatorsNIMEmail
Tedjo, FransiscaNIM00000016793UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorHuliselan, Juana JudithNIDN0006065801UNSPECIFIED
Additional Information: T 19-15 TED a
Uncontrolled Keywords: Competitive advantage ; Core competencies ; Role profile ; Competency dictionary ; Performance indicator ; Competency gaps ; Training need assessment
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management
Current > Faculty/School - UPH Karawaci > Business School > Master of Management
Depositing User: Users 18 not found.
Date Deposited: 20 May 2021 02:22
Last Modified: 27 May 2022 06:41
URI: http://repository.uph.edu/id/eprint/26120

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