Kualitas jasa untuk memelihara kepuasan pelanggan : penelitian tentang perbandingan antara persepsi dan harapan pelanggan terhadap pelayanan Hotel Ibi

Putra, Heru Soetanto (2003) Kualitas jasa untuk memelihara kepuasan pelanggan : penelitian tentang perbandingan antara persepsi dan harapan pelanggan terhadap pelayanan Hotel Ibi. Masters thesis, Universitas Pelita Harapan.

Full text not available from this repository.
Item Type: Thesis (Masters)
Creators:
CreatorsNIMEmail
Putra, Heru SoetantoUNSPECIFIEDUNSPECIFIED
Additional Information: T 19-01 PUT k
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Depositing User: Ms Devy Christiany Zega
Date Deposited: 20 May 2021 02:45
Last Modified: 20 May 2021 02:45
URI: http://repository.uph.edu/id/eprint/29982

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