Pengaruh service quality, emotional satisfaction, relationship quality, dan benefits terhadap customer loyalty pada retailer toko buku xyz.

Panduwinata, Filbert (2011) Pengaruh service quality, emotional satisfaction, relationship quality, dan benefits terhadap customer loyalty pada retailer toko buku xyz. Masters thesis, Universitas Pelita Harapan.

Full text not available from this repository.
Item Type: Thesis (Masters)
Creators:
CreatorsNIMEmail
Panduwinata, FilbertUNSPECIFIEDUNSPECIFIED
Additional Information: T 19-07 PAN p
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Depositing User: Ms Devy Christiany Zega
Date Deposited: 21 May 2021 06:16
Last Modified: 21 May 2021 06:16
URI: http://repository.uph.edu/id/eprint/32104

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