Pengaruh soft and hard service attributes terhadap loyalitas pelanggan dalam menggunakan jasa bengkel mobil Isuzu.

Kusuma, Hariman (2007) Pengaruh soft and hard service attributes terhadap loyalitas pelanggan dalam menggunakan jasa bengkel mobil Isuzu. Masters thesis, Universitas Pelita Harapan.

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Item Type: Thesis (Masters)
Creators:
CreatorsNIMEmail
Kusuma, HarimanUNSPECIFIEDUNSPECIFIED
Additional Information: T 19-04 KUS p
Subjects: H Social Sciences > HA Statistics
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Depositing User: Ms Devy Christiany Zega
Date Deposited: 21 May 2021 06:21
Last Modified: 21 May 2021 06:21
URI: http://repository.uph.edu/id/eprint/32638

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