Hubungan pengetahuan pelanggan, kualitas pelayanan fungsional dan teknikal terhadap loyalitas pelanggan dengan keahlian pelanggan sebagai variabel moderasi : studi empiris pada jasa penerbangan Lion Air

Wahyuni, Dessy Hardiyanti (2010) Hubungan pengetahuan pelanggan, kualitas pelayanan fungsional dan teknikal terhadap loyalitas pelanggan dengan keahlian pelanggan sebagai variabel moderasi : studi empiris pada jasa penerbangan Lion Air. Bachelor thesis, Universitas Pelita Harapan.

Full text not available from this repository.
Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Wahyuni, Dessy HardiyantiUNSPECIFIEDUNSPECIFIED
Additional Information: SK 11-06 WAH h
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: Ms Monica Putri Damayanti
Date Deposited: 25 May 2021 04:57
Last Modified: 25 May 2021 04:57
URI: http://repository.uph.edu/id/eprint/36172

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