The lived experience of Indonesian student nurses in caring for non-Indonesian patients

Quissesa, Angelika and Natalia, Christin and Putri Sonia, Vanka (2021) The lived experience of Indonesian student nurses in caring for non-Indonesian patients. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Latar Belakang: Indonesia memiliki jumlah pendatang asing yang tinggi sebagai dampak dari berbagai kebijakan pemerintah yang menyambut turis dan pekerja asing, pengungsi, dan investor bisnis. Dari perspektif pelayanan kesehatan, kepekaan dan kompetensi budaya merupakan aspek penting mengingat adanya kemungkinan pasien asing menggunakan fasilitas kesehatan di Indonesia. Dengan demikian, memahami pengalaman perawat dalam lingkungan interkultural juga menjadi hal yang penting. Tujuan: Penelitian ini bertujuan untuk mengeksplorasi pengalaman mahasiswa keperawatan Indonesia dalam merawat pasien nonIndonesia serta makna dari pengalaman tersebut bagi mahasiswa. Metodologi: Penelitian ini dilakukan dengan analisis fenomenologi interpretif. Data yang didapatkan dari delapan partisipan melalui wawancara virtual bersifat semiterstruktur. Hasil: Analisis data memunculkan lima tema besar: (1) respons emosi, (2) komunikasi, (3) perawatan psikososial, (4) perbedaan budaya, dan (5) pertumbuhan. Dukungan dan pelatihan secara berkelanjutan bagi perawat menjadi salah satu solusi untuk memampukan perawat dalam menyediakan pelayanan yang berkualitas pada tatanan ragam budaya. Selain itu, penelitian mengenai budaya dan peranannya dalam pelayanan kesehatan diharapkan dapat menjadi solusi alternatif lainnya untuk meningkatkan kualitas keperawatan transkultural. / Background: Indonesia has a high number of foreigners entering the country due to foreign friendly policies that attract foreign tourists, workforce, refugees, and business investors. From healthcare perspective, cultural sensitivity and competence are important aspects given the possibility of foreign patients entering the Indonesian healthcare facilities. It is hence important to understand the experiences of nurses during inter-cultural encounters with foreign patients. Objective: This study aimed to explore the experiences of Indonesian student nurses in caring for non-Indonesian patients and the meaning of these experiences to the students. Methodology: This research was conducted through an interpretive phenomenological analysis. Data were gathered from eight participants through semi-structured online interviews. Result: Analysis of the data revealed four main themes: (1) emotional responses, (2) communication, (3) psychosocial care, (4) diversity in care, and (5) growth. Continuous support and training for nurses to enable them to provide quality in a multi-cultural setting is recommended. In addition, research regarding cultural and its role in healthcare delivery will also be beneficial.

Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Quissesa, AngelikaNIM01501180174angelikasemdel@gmail.com
Natalia, ChristinNIM01501180339tinkeristin@gmail.com
Putri Sonia, VankaNIM01501180178soniaputrivanka@gmail.com
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorRio, Carielle Joy VingnoNIDK8827311019yelli_rio@yahoo.com
Thesis advisorPramusita, Santa MayaNIDN0320019501Santamaya18@gmail.com
Uncontrolled Keywords: intercultural experiences; caring for foreign patients; Indonesian student nurses
Subjects: R Medicine > RT Nursing
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Nursing > Nursing
Current > Faculty/School - UPH Karawaci > Faculty of Nursing > Nursing
Depositing User: Angelika quissesa
Date Deposited: 29 Jun 2021 08:19
Last Modified: 16 Mar 2022 14:15
URI: http://repository.uph.edu/id/eprint/40048

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