Analisis pengaruh kualitas layanan terhadap kepuasan dan kesetiaan pelanggan Ardelia Salon di Surabaya

Amelia, Elva (2012) Analisis pengaruh kualitas layanan terhadap kepuasan dan kesetiaan pelanggan Ardelia Salon di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

[img] Text (Title.pdf)
Title.pdf.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (7MB)
[img]
Preview
Text (Abstract.pdf)
ABSTRAK.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (62kB) | Preview
[img]
Preview
Text (ToC.pdf)
Kata Pengantar.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (87kB) | Preview
[img]
Preview
Text (ToC.pdf)
Daftar isi.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (109kB) | Preview
[img]
Preview
Text (Chapter1.pdf)
BAB I.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (67kB) | Preview
[img] Text (Chapter2.pdf)
BAB II.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (103kB)
[img] Text (Chapter3.pdf)
BAB III.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (203kB)
[img] Text (Chapter4.pdf)
BAB IV.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (399kB)
[img] Text (Chapter5.pdf)
BAB V.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (62kB)
[img]
Preview
Text (Bibliography.pdf)
daftar pustaka.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (102kB) | Preview
[img] Text (Appendices.pdf)
Appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB)
Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Amelia, ElvaNIM01120090031UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorTulasi, DanielUNSPECIFIEDUNSPECIFIED
Thesis advisorSondakh, OliandesUNSPECIFIEDUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management
Current > Faculty/School - UPH Surabaya > Business School > Management
Depositing User: Rafael Rudy
Date Deposited: 14 Oct 2022 07:11
Last Modified: 14 Oct 2022 07:11
URI: http://repository.uph.edu/id/eprint/50774

Actions (login required)

View Item View Item