Mariany, Naftalia (2018) Pengaruh hubungan antara employee communication, job engagement, dan organizational commitment pada karyawan generation millenial di universitas xyz. Masters thesis, Universitas Pelita Harapan.
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Abstract
Because of the emergence of Millennial generations that dominate in every
organization, resulted in a gap between the previous generations. Millenials
survive in their organizations for the longest time in five years. Deloitte's research
is also conducted in the country of Indonesia, whose research produces 62% of the
millennial generation who will leave the company or organization before 2020.
This study aims to test employee communication, mediated by job engagement to
employee commitment. Employee communication owned by employees of Millenial
generation is explained by information flow, information adequacy, and interaction
supportiveness factors. The data used in this study is the primary data obtained
from employees of Millenial generation at XYZ University located in Tangerang
and Jakarta. Data analysis method used in this research using Partial Least Square
(PLS) method with SmartPLS2 software. The results showed that information flow,
information adequacy, and interaction supportiveness mediated by job engagement
on organizational commitment had a positive and significant correlation.
Millennials are technologically literate and very comfortable with the internet
world. Giving personal recognition, ongoing training, and frequent feedback and
achievement recognition are other important key factors that drive employee
engagement and retention. / Generasi Millennial semakin mendominasi pada setiap organisasi di berbagai
bidang industri. Akibat dari munculnya generasi Millennial yang mendominasi
pada setiap organisasi, mengakibatkan timbulnya gap antara generasi sebelumnya.
Generasi Millenial yang bertahan pada organisasi mereka paling lama dalam jangka
waktu lima tahun. Penelitian Deloitte tersebut dilakukan pula di negara Indonesia,
yang penelitiannya menghasilkan 62% dari generasi millennial yang akan
meninggalkan perusahaan atau organisasinya sebelum tahun 2020. Penelitian ini
bertujuan untuk menguji employee communication, yang dimediasi oleh job
engagement terhadap employee commitment. Employee communication yang
dimiliki karyawan generasi Millenial dijelaskan dengan faktor information flow,
information adequacy, dan interaction supportiveness. Data yang digunakan dalam
penelitian ini adalah data primer yang didapatkan dari karyawan generasi Millenial
di Universitas XYZ yang berada di Tangerang dan Jakarta. Metode analisis data
yang digunakan dalam penelitian ini menggunakan metode Partial Least Square
(PLS) dengan software SmartPLS2. Hasil penelitian menunjukkan bahwa
information flow, information adequacy, dan interaction supportiveness yang
dimediasi oleh job engagaement terhadap organizational commitment memiliki
korelasi yang positif dan signifikan. Millennials adalah orang yang melek teknologi
dan sangat nyaman dengan dunia internet. Memberikan pengakuan pribadi,
pelatihan berkelanjutan, dan umpan balik yang sering serta pengakuan prestasi
merupakan faktor kunci penting lainnya yang mendorong keterlibatan dan retensi
karyawan.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Mariany, Naftalia NIM50120090023 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Jong, Martinus Thjia Tjen NIDN0308076604 UNSPECIFIED |
Additional Information: | T 19-16 MAR p |
Uncontrolled Keywords: | employee communication ; information flow ; information adequacy ; interaction supportiveness ; job engagement ; organizational commitment ; millennial generation ; employee performance ; Tangerang |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Users 18 not found. |
Date Deposited: | 20 May 2021 02:26 |
Last Modified: | 21 Jun 2022 04:53 |
URI: | http://repository.uph.edu/id/eprint/27646 |