Christanno, Ivan (2019) Pengaruh social media marketing terhadap niat untuk membeli dan loyalitas terhadap brand pada generasi Y. Masters thesis, Universitas Pelita Harapan.
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Abstract
This study explores more about what could impact buying intention and
brand loyalty to generation Y, which is estimated to occupy 70% of Indonesia's
total population in 2020. With reference to several studies, there are three
independent variables that impact them: e-WoM, online communities and online
advertising. Based on the lifestyle of Generation Y, which is increasingly
concerned with health through sports, accompanied by the rapidly increasing
Indonesian sports industry, sports apparel brands compete to win the existing
market.
The research begins with distributing questionnaires to generations Y who
have worked in greater Jakarta and follow or like Nike account on any social
media. 127 data were obtained which were then processed with SmartPLS v.3.2.7.
The methods used are divided into two parts, the outer and inner models. The
outer model consists of Cronbach Alpha, Convergent Validity and collinearity
statistics. While the analysis of the inner model uses the Determination
Coefficient and T-Statistics.
The results of the study prove that all dimensions on the independent
variable have significant positive effect on the dependent variables, with online
advertising as the dimension with the greatest influence for the dependent
variables. It is suggested to invest more on online advertising. Suggestion for
further research is to add more area and other brands for the research. / Penelitian ini menelaah lebih jauh terhadap apa yang dapat mempengaruhi
niat untuk membeli serta loyalitas terhadap brand pada generasi Y, yang
diperkirakan pada tahun 2020 menduduki 70% dari total populasi Indonesia.
Dengan mengacu kepada beberapa penelitian, terdapat tiga variabel independen
yang mempengaruhi mereka: e-WoM, komunitas online serta periklanan online.
Berdasar pada gaya hidup Generasi Y yang semakin mementingkan kesehatan
melalui olahraga, disertai dengan industri olahraga Indonesia yang meningkat
dengan pesat, membuat brand sport apparel berlomba merebut pasar yang ada.
Penelitian diawali dengan penyebaran kuesioner kepada generasi Y yang
telah bekerja dan berdomisili di Jabodetabek serta melakukan follow atau like
terhadap akun Nike di social media mana pun. Terdapat 127 data yang kemudian
diolah dengan SmartPLS v.3.2.7. Metode yang digunakan dibagi dalam dua
bagian, outer dan inner model. Outer model terdiri dari Cronbach‟s Alpha,
Convergent Validity dan collinearity statistics. Sedangkan analisis inner model
menggunakan uji Koefisien Determinasi serta T-Statistik.
Hasil uji penelitian menyatakan seluruh dimensi pada variabel independen
berpengaruh positif secara signifikan terhadap seluruh variabel dependen, dengan
periklanan online sebagai dimensi dengan pengaruh terbesar kepada kedua
variabel dependen. Nike sangat disarankan untuk melakukan investasi lebih
terhadap periklanan online. Saran untuk penelitian selanjutnya adalah, menambah
cangkupan area serta menambah brand lain untuk perbandingan dalam penelitian.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Christanno, Ivan NIM00000028899 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Yugopuspito, Pujianto NIDN0324086701 UNSPECIFIED |
Additional Information: | T 19-16 CHR p |
Uncontrolled Keywords: | generation Y ; purchase intension ; brand loyalty ; e-WoM ; online communities ; online advertisement |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Phillips Iman Heri Wahyudi |
Date Deposited: | 07 May 2021 06:04 |
Last Modified: | 25 Oct 2023 08:41 |
URI: | http://repository.uph.edu/id/eprint/35667 |