Prasetyo, Darvien Hangga (2021) Pengaruh Viral Marketing Terhadap Intention to Use (Studi kasus pada Apple Music). Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Penelitian ini menggunakan Apple Musik sebagai sampel dengan meneliti
pengaruh viral marketing terhadap intention to use. Saat ini layanan streaming
dalam industri musik telah menjadi metode paling populer bagi konsumen untuk
mendengarkan musik. Oleh sebab itu metode viral marketing dilakukan untuk
menghadapi situasi tersebut dengan indikatornya yaitu informativeness,
entertainment, irritation dan source credibility. Informativeness. Penelitian ini
menggunakan metode kunatitatif dengan aplikasi PLS.
Hasil dari peneliatian ini adalah: 1). Informativeness membantu dalam pembuatan
keputusan pembelian pada sikap suatu konsumen terhadap periklanan online,
dengan demikian dapat dikembangkan disimpulkan bahwa Informativeness
berpengaruh positif terhadap Consumer Intention to Use. 2). Entertainment
diperlukan pada viral marketing karena mampu dalam menarik perhatian konsumen
dan juga dapat meningkatkan loyalitas konsumen, dengan demikian dapat
dikembangkan disimpulkan bahwa Entertainment berpengaruh positif terhadap
Consumer Intention to Use. 3). Irritation bersifat mengganggu atau membuat kesal
pendengar ketika iklan yang didengar mengandung pesan yang terlalu manipulatif,
mengganggu perasaan konsumen dan juga ketika iklan tersebut berisi informasi
yang membingungkan, mengalihkan atau tidak jelas yang dapat mengakibatkan
sikap konsumen negatif. Dengan demikian dapat dikembangkan disimpulkan
bahwa Irritation berpengaruh negatif terhadap Consumer Intention to Use. 4).
Source Credibility pada pesan sangat dibutuhkan, jika pesan berasal dari sumber
tepercaya maka resiko tidak kredibilitas pada pesan rendah. Penerima pesan akan
tidak menjadi masalah dalam hal ketidakamanan dan privasi ketika menerima pesan
dari sumber yang kredibilitas, dengan demikian dapat dikembangkan disimpulkan
bahwa Source Credibility berpengaruh positif terhadap Consumer Intention to Use
Kata Kunci: viral marketing, informativeness, entertainment, irritation, source
credibility, intention to use, smartPLS / This study uses Apple Music as a sample by examining the effect of viral marketing
on intention to use. Currently, streaming services in the music industry have
become the most popular method for consumers to listen to music. Therefore, the
viral marketing method is used to deal with this situation with indicators, namely
informativeness, entertainment, irritation and source credibility. Informativeness.
This study uses quantitative methods with PLS applications. The results of this
research are: 1). Informativeness helps in making purchasing decisions on a
consumer's attitude towards online advertising, thus it can be concluded that
informativeness has a positive effect on Consumer Intention to Use. 2).
Entertainment is needed in viral marketing because it is able to attract consumer
attention and can also increase consumer loyalty, thus it can be concluded that
Entertainment has a positive effect on Consumer Intention to Use. 3). Irritation is
annoying or irritates listeners when the advertisement that is heard contains
messages that are too manipulative, disturbs the feelings of consumers and also
when the ad contains confusing, distracting or unclear information that can result
in negative consumer attitudes. Thus it can be concluded that Irritation has a
negative effect on Consumer Intention to Use. 4). Source Credibility on the message
is really needed, if the message comes from a trusted source then the risk of not
credibility on the message is low. The recipient of the message will not be a problem
in terms of insecurity and privacy when receiving messages from credible sources,
thus it can be concluded that Source Credibility has a positive effect on Consumer
Intention to Use
Keywords: viral marketing, informativeness, entertainment, irritation, source
credibility, intention to use, smartPLS
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Prasetyo, Darvien Hangga NIM00000018240 darvien.hangga2@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Achmadi, Hendra NIDN0321067002 hendra.achmadi@uph.edu |
Uncontrolled Keywords: | viral marketing; informativeness; entertainment; irritation; source credibility; intention to use; smartPLS |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
Depositing User: | Users 12882 not found. |
Date Deposited: | 06 Jul 2021 09:19 |
Last Modified: | 16 Mar 2022 08:25 |
URI: | http://repository.uph.edu/id/eprint/40369 |