Angela, Jane (2021) Pengaruh celebrity endorsement, perceived quality, dan brand loyalty terhadap purchase intention (studi kasus : produk kosmetik sulwashoo). Pengaruh celebrity endorsement, perceived quality, dan brand loyalty terhadap purchase intention (studi kasus : produk kosmetik sulwashoo). (Unpublished)
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Abstract
Penelitian ini bertujuan untuk menguji bagaimana pengaruh celebrity
endorsement, perceived quality dan brand loyalty terhadap purchase intention.
Seiring perkembangan jaman, banyak sekali perusahaan yang menerapkan strategi
penjualan dengan memakai selebriti dalam periklanan produknya. Selebriti di
yakini mampu meningkatkan angka penjualan karena masyarakat pada
perkembangan teknologi yang semakin canggih lebih cenderung menggunakan
internet sebagai akses dalam penggunaan media sosial sebagai hiburan untuk
melihat berbagai macam film, konten, dan sejenisnya untuk melihat kehidupan
para selebriti untuk dijadikan model sebagai bagian dari gaya hidup. Penggunaan
selebriti dalam iklan sangat mempengaruhi angka penjualan. Demikian juga
dengan perceived quality dan brand loyalty yang menjadi pengaruh dalam
penjualan. Perceived quality adalah kualitas suatu produk dimana pengguna
produk tersebut telah merasakan manfaat yang didapatkan sehingga tetap membeli
produk tersebut sedangkan brand loyalty adalah kesetiaan terhadap suatu merek
yang diyakini memiliki kualitas yang bagus karena mereknya telah diakui. Pada
penelitian ini menguji pengaruh ketiga variabel tersebut terhadap niat beli akan
produk kosmetik Sulwashoo asal negara Korea yang sudah empat tahun
belakangan ini menjadi viral di media sosial yang di endorse selebriti terkenal
yaitu Song Hye Kyo. Celebrity endorsement, perceived quality dan brand loyalty
berpengaruh positif terhadap purchase intention./This study aims to examine how the influence of celebrity endorsement, perceived
quality and brand loyalty on purchase intention. Along with the times, many
companies are implementing sales strategies by using celebrities in advertising
their products. Celebrities are believed to be able to increase sales figures
because people in increasingly sophisticated technological developments are
more likely to use the internet as access in using social media as entertainment to
view various kinds of films, content, and the like to see the lives of celebrities to be
used as models as part of their lifestyle. . The use of celebrities in advertising
greatly affects sales figures. Likewise, perceived quality and brand loyalty are
influential in sales. Perceived quality is the quality of a product where users of the
product have felt the benefits so that they continue to buy the product, while brand
loyalty is loyalty to a brand that is believed to have good quality because the
brand has been recognized. In this study, we examine the effect of these three
variables on the purchase intention of Sulwashoo cosmetic products from Korea,
which for the past four years have gone viral on social media endorsed by a
famous celebrity, namely Song Hye Kyo. Celebrity endorsement, perceived quality
and brand loyalty have a positive effect on purchase intention.
Item Type: | Article |
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Creators: | Creators NIM Email ORCID Angela, Jane 01016180021 angelajane.official@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Wuisan, Dewi Sri NIDN0431107004 dewi.wuisan@uph.edu |
Uncontrolled Keywords: | celebrity endorsement; perceived quality; brand loyalty; purchase Intention; |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
Depositing User: | Users 8214 not found. |
Date Deposited: | 27 Mar 2022 06:13 |
Last Modified: | 27 Mar 2022 06:13 |
URI: | http://repository.uph.edu/id/eprint/47272 |