Dwiputra, Adi (2022) Analisis pengaruh brand image, product quality dan brand trust terhadap keputusan pembelian sepeda lipat Polygon di propinsi DKI Jakarta. Masters thesis, Universitas Pelita Harapan.
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Abstract
"Penurunan penjualan pada sepeda merek polygon dikarenakan pada tahun 2021 ini
tren bersepeda mulai menurun tidak seperti tahun 2020. Penurunan penjualan tersebut
dikarenakan oleh beberapa faktor seperti kenaikan kasus Covid-19 dan antusiasme
masyarakat yang diduga mulai jenuh bersepeda. Tujuan dari penelitian ini yaitu,
menganalisis terkait pengaruh atau dampak dari brand image, product quality dan brand
trust terhadap keputusan pembelian Sepeda Lipat Polygon di Provinsi DKI Jakarta. 73
pengguna sepeda lipat merek Polygon di DKI Jakarta telah dikumpulkan dan berperan
sebagai subjek tanpa melepas sifat individualitas. Teknik penarikan yang digunakan adalah
purposive sampling, sedangkan pengumpulan data menggunakan kuisioner skala likert.
Pengolahan informasi memanfaatkan aplikasi SPSS versi ke-23. Hasil yang didapatkan
mengemukakan bahwa keputusan pembelian Sepeda Lipat Polygon di Provinsi DKI Jakarta
dipengaruhi secara baik oleh brand trust. Kepercayaan dalam sebuah usaha ketika
menjalankan perannya merupakan hal yang utama. Perkembangan suatu merek akan
mengalami kesulitan apabila tidak ada rasa kepercayaan pelanggan terhadap produk yang
dipasarkan. Hal ini membuktikan bahwa peningkatan brand trust pelanggan terhadap
sepeda polygon, mempengaruhi betul kadar kepercayaan dari konsumen untuk membeli
produk. Dapat disimpulkan bahwa terdapat pengaruh positif brand image, product quality
dan brand trust terhadap keputusan pembelian sepeda lipat Polygon di Provinsi DKI
Jakarta./Sales of bicycles under the Polygon brand may be declining since, unlike in 2020, the
cycling trend may start to wane in 2021. The increase of Covid-19 instances and the public's
excitement for cycling, which is seen to be waning, were two factors contributing to the fall
in sales. This study aims to examine how brand image, product quality, and brand trust
affect consumers' decisions to purchase Polygon Folding Bikes in the DKI Jakarta
Province. Without sacrificing their personality, 73 users of Polygon foldable bicycles in
DKI Jakarta were gathered and used as subjects. Purposive sampling is the withdrawal
method employed, and a Likert scale questionnaire is used for data collection. The 23rd
version of the SPSS application is used for information processing. The findings show that
brand trust has an impact on people's decisions to buy Polygon Folding Bikes in the DKI
Jakarta Province. The most important factor in a company performing its function is trust.
If there is no sense of consumer trust in the things being advertised, brand growth will be
difficult. Demonstrating how the level of consumer trust in brands is actually impacted by
the popularity of polygon bicycles. Conclusion: Brand image, product quality, and brand
trust all have a positive impact on consumers' decisions to purchase polygon folding
bicycles in the DKI Jakarta Province."
Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Dwiputra, Adi NIM01619200065 adidp141992@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Sijabat, Rosdiana NIDN0306097801 UNSPECIFIED |
Uncontrolled Keywords: | brand image ; product quality ; brand trust dan keputusan pembelian |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Users 23786 not found. |
Date Deposited: | 14 Jul 2022 01:27 |
Last Modified: | 29 Sep 2022 06:51 |
URI: | http://repository.uph.edu/id/eprint/48605 |