Wijaya, Henny (2015) Pengaruh personal innovativeness, self efficacy, perceived security, privacy concern dan product involvement terhadap intention to online hotel purchase melalui attitude di Surabaya. Masters thesis, Universtitas Pelita Harapan.
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Abstract
Teknologi inovasi pada internet memiliki pengaruh yang sangat besar dalam
segala bidang usaha termasuk bidang usaha perhotelan. Kemudahan melakukan
pembelian secara online dan banyak faktor – faktor yang mempengaruhi attitude
pembelian secara online. Studi tentang hubungan antara sikap dengan niat pembelian
online banyak diteliti sebelumnya dengan berbagai macam produk. Dalam penelitian
ini spesifik meneliti tentang minat pembelian jasa kamar hotel secara online.
Tujuan penelitian ini adalah menganalisis pengaruh Personal Innovativeness,
Self Efficacy, Perceived Security, Privacy Concern, dan Product Involvement
terhadap Attitude dan menganalisis pengaruh Attitude terhadap Intention to online
purchase serta memberikan saran-saran perbaikan terhadap penggunaan sistem dan
pengguna sistem. Penelitian ini menggunakan metode kuesioner berdasarkan Skala
Likert yang disebarkan pada bulan Januari dan Februari 2015 di Surabaya sebanyak
150 orang sebagai sampel penelitian yang memenuhi kriteria sesuai yang ditentukan
pada penelitian ini.
Hasil penelitian ini menunjukan bahwa Self Efficacy, Perceived Security,
Product Involvement berpengaruh terhadap Attitude, dan Attitude berpengaruh
terhadap Intention to online purchase, Personal Innovativeness dan Privacy Concern
tidak berpengaruh terhadap Attitude pada pembelian online jasa kamar hotel / Technology innovation on the internet has influences in all areas of business
including hospitality business sectors. Ease of purchase online and many factors that
influence attitude to purchase online. Studies on the relationship between attitudes to
online purchase intention studied with different kinds of products. In this study, the
specific research interests about intention to online hotel purchase.
The purpose of this study was to analyze the influence of Personal
Innovativeness, Self Efficacy, Perceived Security, Privacy Concern and Product
Involvement on Attitude and Attitude to analyze the effect of Intention to purchase
online and provide suggestions for improvement on the use of systems and system
users. This study used a questionnaire based on Likert scale distributed in January and
February 2015 in Surabaya, as many as 150 people as samples that same with the
criteria as determined in this study.
These results indicate that the Self Efficacy, Perceived Security, Product
Involvement have effect on Attitude and Attitude have effect on Intention to online
purchase, Personal Innovativeness and Privacy Concern have not effect on the online
hotel purchase on Attitude
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Wijaya, Henny NIM90120130017 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Susanti, Christina Esti UNSPECIFIED UNSPECIFIED Thesis advisor Anandya, Dudi UNSPECIFIED UNSPECIFIED |
Uncontrolled Keywords: | personal innovativeness; self efficacy; perceived security; privacy concern; product involvement; attitude; intention to online purchase |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Master of Management Current > Faculty/School - UPH Surabaya > Business School > Master of Management |
Depositing User: | Rafael Rudy |
Date Deposited: | 15 Nov 2022 08:32 |
Last Modified: | 15 Nov 2022 08:32 |
URI: | http://repository.uph.edu/id/eprint/51150 |