Priscillia, Natazha Calista (2017) Analisis faktor – faktor yang mempengaruhi purchase decision brand furla di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
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Abstract
Meningkatnya persaingan antar perusahaan tentu saja menuntut setiap perusahaan
untuk dapat memuaskan keinginan dan kebutuhan setiap konsumen. Hal tersebut akan
membuat perusahaan mampu meningkatkan kualitas dan memberikan kepuasan bagi para
konsumen.
Tujuan penelitian ini adalah untuk mengetahui pengaruh perceived brand quality,
internal reference price, perceived store image, perceived value, dan purchase intention
terhadap purchase decision produk Furla di Surabaya.
Populasi yang digunakan pada penelitian ini adalah konsumen yang melakukan
pembelian terhadap produk Furla di Surabaya, yaitu wanita yang melakukan pembelian
terhadap produk Furla dalam kurun waktu 3 bulan terakhir, dengan rentan usia antara 18
sampai 60 tahun, dengan sampel sebanyak 105 orang. Pengujian-pengujian pada penelitian
dilakukan dengan bantuan program statistik SPSS versi 20. Hasil analisis data penelitian ini
menunjukkan bahwa perceived brand quality memiliki dampak yang positif terhadap internal
reference price, perceived brand quality memiliki dampak yang positif terhadap perceived
store image, perceived brand quality memiliki dampak yang positif terhadap perveiced value,
internal reference price memiliki dampak yang positif terhadap perceived value, perceived
store image memiliki dampak yang positif terhadap purchase intention, perceived value
memiliki dampak yang positif terhadap purchase intention, dan purchase intention memiliki
dampak yang positif terhadap purchase decission.
Temuan empiris tersebut mengindikasikan bahwa perceived brand quality
memberikan dampak positif terhadap internal reference price dengan koefisien regresi
sebesar 0.449 dan perceived store image memberikan dampak positif dengan koefisien regresi
sebesar 0.463, perceived brand quality memberikan dampak positif terhadap perceived value
dengan koefisien regresi sebesar 0.551, internal reference price memberikan dampak positif
terhadap Perceived Value dengan koefisien regresi sebesar 0.571, perceived store image
memberikan dampak positif terhadap purchase intention dengan koefisien regresi sebesar
0.309, perceived value memberikan dampak positif terhadap purchase intention dengan
koefisien regresi sebesar 0.408. Selanjutnya purchase intention memberikan dampak positif
terhadap purchase decision dengan nilai koefisien regresi yang paling kecil, yaitu sebesar
0.432 / The increasing competition among companies requires them to be able to satisfy the
wants and needs of its consumers. Thus, it aims to improve the company's quality and provide
satisfaction for consumers. This will make the company able to improve the service quality
and provide satisfaction for consumers.
The purpose of this study is to explore the influence of perceived brand quality,
internal reference price, perceived store image, perceived value, and purchase intention to
purchase decision of Furla product in Surabaya.
The population used in this study were consumers who made purchases of Furla
products in Surabaya, i.e., women who made purchases Furla products within the last 3
months, in the ages between 18 to 60 years, with a sample of 105 people. Tests on the
research were conducted with the help of a statistical program of SPSS version 20. The
results of this study show that perceived brand quality has a positive impact on internal
reference price, perceived brand quality has a positive impact on perceived store image,
perceived brand quality has a positive impact on perceived value, internal reference price has
a positive impact on perceived value, perceived store image has a positive impact on
purchase intention, perceived value has a positive impact on purchase intention, and
purchase intention has a positive impact on purchase decision.
These empirical findings indicate that perceived brand buality has a positive impact
on internal reference price with regression coefficient of 0.449 and perceived store image
gives positive impact with regression coefficient of 0.463, perceived brand quality gives
positive impact to perceived value with regression coefficient of 0.551, internal reference
price gives positive impact to perceived value with regression coefficient of 0.571, perceived
store image give positive impact to purchase intention with regression coefficient of 0.309,
perceived value give positive impact to purchase intention with regression coefficient of
0.408. Furthermore, purchase intention gives positive impact to the purchase decision with
the smallest regression coefficient value of 0.432
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Priscillia, Natazha Calista NIM01120140039 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Amelia, Amelia UNSPECIFIED UNSPECIFIED Thesis advisor Dananjaya, Yanuar UNSPECIFIED UNSPECIFIED |
Uncontrolled Keywords: | perceived brand quality; internal reference price; perceived store image; perceived value; purchase intention terhadap purchase decision |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management Current > Faculty/School - UPH Surabaya > Business School > Management |
Depositing User: | Rafael Rudy |
Date Deposited: | 12 Sep 2023 07:11 |
Last Modified: | 12 Sep 2023 07:11 |
URI: | http://repository.uph.edu/id/eprint/58156 |