Pungus, Priscilia (2011) Pengaruh bintang iklan terhadap citra-diri dalam menimbulkan sikap konsumen terhadap produk lini baru l’oreal paris : sebuah studi kasus pada mahasiswa UPH Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
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Abstract
Keberadaan perusahaan dalam bidang produk kecantikan yang semakin
berkembang menyebabkan persaingan yang ketat antar perusahaan tersebut. Akan tetapi,
terbukti bahwa terdapat salah satu perusahaan yang memimpin pasar di Indonesia di
tengah fenomena tersebut contohnya perusahaan L’oreal Indonesia. Penelitian ini ingin
mengkaji lebih dalam tentang pengaruh bintang iklan L’oreal Paris White Perfect Day
Cream SPF 17/PA++ With Melanin-Vanish terhadap citra-diri konsumen, dan pengaruh
citra-diri konsumen dalam menimbulkan sikap terhadap merek L’oreal Paris White
Perfect Day Cream SPF 17/PA++ With Melanin-Vanish.
Dengan menggunakan Structural Equation Model (SEM), penulis ingin melihat
pengaruh tiap variabel secara simultan, sehingga dapat diketahui dengan jelas pengaruh
bintang iklan terhadap citra-diri dan pengaruh citra-diri dalam menimbulkan sikap
terhadap merek. Pemilihan sampel dalam penelitian ini adalah non probability sampling
dengan menggunakan teknik Maximum Likelihood serta purposive sampling. Sampel
dalam penelitian ini berjumlah 100 responden yang meliputi mahasiswa UPH Surabaya
yang pernah menggunakan produk L’oreal dan mengetahui iklan produk lini baru L’oreal.
Hasil penelitian ini menunjukan bahwa bintang iklan berpengaruh positif
terhadap citra-diri dan citra-diri berpengaruh positif dalam menimbulkan sikap terhadap
merek. Hasil penelitian ini kemudian mengacu pada implikasi teoritis yaitu secara umum
bahwa teori ELM dapat diaplikasikan pada perusahaan L’oreal Indonesia. Sebagai
implikasi manajerial, dapat disimpulkan untuk meningkatkan faktor-faktor psikologis
tersebut perusahaan L’oreal Indonesia harus mempertahankan dan lebih meningkatkan
kinerja dari bintang iklan dalam berbagai hal dengan memberikan pelatihan intensif
terhadap bintang iklan tersebut, mengadakan event-event dari perusahaan L’oreal
Indonesia seperti acara promosi produk L’oreal dimana dalam acara tersebut juga terdapat
“talent show” dalam berbagai bidang sebagai contoh : fashion show, make over, dll untuk
meningkatkan citra-diri konsumen, dan perusahaan L’oreal harus lebih memperkuat citra
merek L’oreal Paris di benak konsumen agar konsumen semakin loyal terhadap merek
L’oreal Paris sehingga melakukan pembelian secara berkelanjutan pada merek tersebut
tanpa berpindah pada merek-merek kecantikan yang lain / The presence of beauty products companies is growing lead a fierce competition
among these companies. However, it is evident that there is one company that leads the
market in Indonesia amid the phenomenon, for example L’oreal Indonesia company. This
study wanted to examine more deeply about the influence of L’oreal Paris White Perfect
Day Cream SPF 17/PA++ With Melanin-Vanish’s celebrity endorser toward the selfimage
and the influence of self-image in the cause of attitude toward the brand of L’oreal
Paris White Perfect Day Cream SPF 17/PA++ With Melanin-Vanish.
Using Structural Equation Model (SEM), the author would like to see the
influence of each variable simultaneously, so it would be clearly defined about the
influence of celebrity endorser toward the self-image and the influence of self-image in
the cause of attitude toward the brand. The selection of samples in this study is a non
probability sampling by using the Maximum Likelihood technique and purposive
sampling. The sample in this study amounted to 100 respondents which included UPH
Surabaya students who ever use L’oreal products and find out the advertising of a new
line of L’oreal product.
The results of this study indicate that celebrity endorser can affect positively
toward the self-image. Furthermore, self-image has a positive effect on attitude toward
the brand. The results are then refers to the general theoretical implication such as ELM
could be applied in L’oreal Indonesia company. As a managerial implications, it can be
concluded that to improve the psychological fields, L'oreal Indonesia company must
maintain and further improve the performance of celebrity endorser in many ways by
providing intensive training on the celebrity endorser, hold events from the L'oreal
Indonesia company like promotional event of L’oreal product where in the event there is
also a "talent show "in various fields for example: fashion shows, make over, etc to
enhance self-image of consumers, and L’oreal Indonesia company should further
strengthen the brand image of L’oreal Paris in the minds of consumers so that consumers
are increasingly loyal to the L'oreal Paris brand so make purchases on an ongoing basis
for the brand without switching on the other beauty brands
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Pungus, Priscilia NIM01120080019 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Naibaho, Hastuti UNSPECIFIED UNSPECIFIED Thesis advisor Nelloh, Liza A. M UNSPECIFIED UNSPECIFIED |
Uncontrolled Keywords: | l’oreal; celebrity endorser; self-image; attitude toward the brand |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management Current > Faculty/School - UPH Surabaya > Business School > Management |
Depositing User: | Rafael Rudy |
Date Deposited: | 04 Jan 2024 03:29 |
Last Modified: | 04 Jan 2024 03:29 |
URI: | http://repository.uph.edu/id/eprint/59719 |