Theli, Kelvin Andreas (2022) Analisis faktor convenience, design, trustworthiness, price dan various food choices terhadap intention to continuously use melalui perceived value dan attitudes towards food delivery apps pada pengguna Shopee food di Surabaya = analysis faktor convenience, design, trustworthiness, price dan various food choices factors on intention to continuously use through perceived value dan attitudes towards food delivery apps on Shopee food users in Surabaya. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
ShopeeFood adalah layanan pengiriman makanan yang merupakan bagian dari
platform e-commerce Shopee. ShopeeFood secara resmi diluncurkan pada bulan
April 2020. ShopeeFood memungkinkan pengguna memesan makanan dari berbagai
restoran dan pedagang lokal melalui layanan yang disediakan oleh ShopeeFood.
Perkembangan ShopeeFood diakui sebagai langkah strategis Shopee untuk
memperluas ekosistemnya di luar sektor e-commerce. Dengan menambahkan layanan
pengiriman makanan ke platformnya, Shopee berupaya menarik lebih banyak
pengguna dan meningkatkan keterlibatan mereka dalam aplikasi.
Penelitian ini bertujuan untuk mengetahui pengaruh Convenience, Design,
Trustworthiness, Price dan Various Food choices terhadap Intention to continuously
use melalui Perceived Value dan Attitudes Towards Food delivery apps. Manfaat yang
diharapakan dalan penilitian ini adalah untuk menambah pengetahuan dan wawasan
terhadap ilmu manajemen serta mengenai pengaruh dari variabel-variabel yang ada
dalam penelitian ini.
Penelitian ini bersifat kausal dengan mengggunakan metode kuantitatif dan
dengan menggunakan software AMOS 22.0 untuk membantu mengolah data primer
dari 135 pengguna Shopee Food di Surabaya yang berhasil dikumpulkan dengan
menggunakan teknik Snowball Sampling. Dengan karakteristik responden yang ada
dalam penelitian ini yaitu pria dan Wanita, berusia 18-60 tahun, serta pernah
berbelanja dan menggunakan ShopeeFood selama 2 kali dalam waktu 6 bulan terakhir.
Pada penelitian ini hasil menunjukkan bahwa variabel yang berpengaruh positif
dan signifikan terhadap Perceived Value yaitu Convenience, Design, Trustworthiness,
Price,Various Food choices. Kemudian variabel yang berpengaruh positif dan
signifikan terhadap Attitudes Towards Food delivery apps yaitu Perceived Value. Dan
variabel yang berpengaruh positif dan signifikan terhadap Intention to continuously
use yaitu Perceived Value dan Attitudes Towards Food delivery apps. / ShopeeFood is service delivery food which is part from the Shopee e-commerce
platform. ShopeeFood in a manner official launched in April 2020. ShopeeFood
possible user order food from various restaurants and traders local through services
provided by ShopeeFood. Development ShopeeFood acknowledged as step Shopee
strategy for expand ecosystem outside e-commerce sector. With add service delivery
food to the platform, Shopee is working on interesting more Lots user and upgrade
involvement they in application.
Study This aim For know influence of Convenience, Design, Trustworthiness,
Price and Various Food choices on Intention to continuously use through Perceived
Value and Attitudes Towards Food delivery apps. Expected benefits in research This
is For add knowledge and insight to knowledge management as well as about
influence from existing variables in study this.
Study This characteristic causal with use method quantitative and with using
AMOS 22.0 software for help processed primary data from 135 successful Shopee
Food users in Surabaya collected with use snowball sampling technique. With
characteristics existing respondents in study This that is men and women, aged 18-60
years, as well Once shop and use ShopeeFood for 2 times in 6 months time last.
On research This results show that influential variables positive and significant
on Perceived Value that is Convenience, Design, Trustworthiness, Price,Various Food
choices. Then influential variables positive and significant to Attitudes Towards Food
delivery apps that is Perceived Value. And influential variables positive and
significant to Intention to continuously use that is Perceived Value and Attitudes
Towards Food delivery apps.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Theli, Kelvin Andreas NIM02011200036 thelikelvin@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Suryaputra, Ronald NIDN0720097804 ronald.suryaputra@uph.edu UNSPECIFIED Fe, Amelia NIDN0715128701 amelia.fe@uph.edu |
Uncontrolled Keywords: | convenience;design;trustworthiness;price;various food choices perceived value;attitudes towards food delivery apps; intention to continuously use; |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management Current > Faculty/School - UPH Surabaya > Business School > Management |
Depositing User: | Users 19077 not found. |
Date Deposited: | 23 Feb 2024 03:42 |
Last Modified: | 23 Feb 2024 03:42 |
URI: | http://repository.uph.edu/id/eprint/62402 |