Tjiptabudi, Vitta (2024) Pengaruh diabetes treatment satisfaction terhadap hospital reputation yang dimediasi oleh patient empowerment serta well being dan dimoderasi oleh lifestyle (studi pada rumah sakit xyz di Manado). Masters thesis, Universitas Pelita Harapan.
Preview
Title.pdf.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (162kB) | Preview
Preview
Abstract.pdf.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (268kB) | Preview
Preview
ToC.pdf.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (273kB) | Preview
Preview
Chapter1.pdf.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (346kB) | Preview
![Chapter2 [thumbnail of Chapter2]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter2.pdf.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (465kB)
![Chapter3 [thumbnail of Chapter3]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter3.pdf.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (949kB)
![Chapter4 [thumbnail of Chapter4]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter4.pdf.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB)
![Chapter5 [thumbnail of Chapter5]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter5.pdf.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (313kB)
Preview
Bibliography.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (302kB) | Preview
![Appendices [thumbnail of Appendices]](http://repository.uph.edu/style/images/fileicons/text.png)
Appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (3MB)
Abstract
Tujuan penelitian ini adalah untuk menguji dan menganalisis pengaruh Diabetes
Treatment Satisfaction terhadap Hospital Reputation dengan mediasi Patient
Empowerment serta Patient Well Being. Diabetes Treatment Satisfaction diukur dengan
instrumen modifikasi dari Diabetes Treatment Satisfaction Questionnaire (DTSQ).
Dalam penelitian ini terdapat juga satu variabel moderasi yaitu Lifestyle. Sesuai
tujuannya, penelitian ini merupakan penelitian kuantitatif dengan metode survei. Survei
dilakukan dengan instrumen kuesioner terstruktur pada responden yang diperoleh
dengan purposive sampling. Data cross sectional diambil dari RS swasta XYZ di
Manado dan diperoleh 160 responden yang memenuhi syarat, sesuai kriteria inklusi.
Metode analisis data dilakukan dengan Partial Least Square-Structural Equation
Modelling (PLS-SEM). Diabetes Treatment Satisfaction diukur sebagai higher order
construct (HOC) dengan dimensi dari Patient Empowerment sebagai lower order
construct (LOC). Penelitian ini menggunakan pendekatan disjoint two stage. Temuan
penelitian menunjukkan bahwa Diabetes Treatment Satisfaction mempunyai pengaruh
yang signifikan dan positif terhadap Hospital Reputation dengan mediasi Patient
Empowerment serta Patient Well Being (indirect effect dengan p-value < 0,05, CI 95%).
Pada penelitian ini didapatkan 3 LOC yang reliabel dan valid untuk mengukur HOC
secara reflektif. LOC tersebut adalah Patient Control, Patient Participation, dan Patient
Support. Diketahui bahwa pengaruh langsung dari Patient Well Being terhadap Hospital
Reputation memberikan effect size yang EHVDU� �ȕ ������� I2
=2,427). Namun variabel
Lifestyle tidak dapat memoderasi secara signifikan pengaruh antara Diabetes Treatment
Satisfaction terhadap Patient Empowerment, maupun hubungan antara Patient
Empowerment terhadap Patient Well Being. Model penelitian ini diketahui telah
mempunyai kemampuan explanatori dan prediksi yang memadai untuk hospital
reputation. / The aim of this research is to analyze the influence of Diabetes Treatment
Satisfaction on Hospital Reputation with the mediation of Patient Empowerment and
Patient Well Being. Diabetes Treatment Satisfaction was measured with a modified
instrument from the Diabetes Treatment Satisfaction Questionnaire (DTSQ). In this
research there is also one moderating variable, namely Lifestyle. According to its
objectives, this research is a quantitative research using a survey method. The survey
was conducted using a structured questionnaire instrument on respondents obtained by
purposive sampling. Cross sectional data was taken from XYZ private hospital in
Manado and a total 160 respondents who met the requirements according to the
inclusion criteria were obtained. Data analysis was carried out using Partial Least
Square-Structural Equation Modeling (PLS-SEM). Diabetes Treatment Satisfaction is
measured as a higher order construct (HOC) with the dimension of Patient
Empowerment as a lower order construct (LOC). This research uses a disjoint two stage
approach. Research findings show that Diabetes Treatment Satisfaction has a significant
and positive influence on Hospital Reputation with the mediation of Patient
Empowerment and Patient Well Being (indirect effect with p-value < 0.05, CI 95%). In
this study, 3 reliable and valid LOCs were obtained to measure HOC reflectively. The
LOCs are Patient Control, Patient Participation, and Patient Support. It is known that
the direct influence of Patient Well Being on Hospital Reputation has a large effect size
�ȕ �������I2
=2.427). However, the Lifestyle variable could not significantly moderate
the influence of Diabetes Treatment Satisfaction on Patient Empowerment, nor the
relationship between Patient Empowerment and Patient Well Being. This research
model is known to have adequate explanatory and predictive capabilities for hospital
reputation.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Tjiptabudi, Vitta NIM01615220002 vittatjiptabudi@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Antonio, Ferdi NIDN0321026802 ferdi.antonio@gmail.com |
Uncontrolled Keywords: | diabetes treatment satisfaction ; hospital reputation ; patient empowerment ; well being |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration |
Depositing User: | Vitta Regina Tjiptabudi |
Date Deposited: | 02 Sep 2024 02:22 |
Last Modified: | 02 Sep 2024 02:22 |
URI: | http://repository.uph.edu/id/eprint/65162 |