Lee, Timothy (2024) The influence of brand experience, brand personality, and sales promotion on brand equity with brand image as an intervening variable (a study of the pplite photocopy paper brand at pt Ambona Semesta). Bachelor thesis, Universitas Pelita Harapan.
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Abstract
The paper industry is one of the essential industries that is required for the
modern society to function. As a country with the resources and manpower,
Indonesia is the 11th largest user of paper and paperboard products with just above
7,000,000 metric tons in 2021. In addition, the ministry of industry also noted that
the paper industry has massive potential due to the fact that various papers for a
variety of use cases is already produced domestically. Strong brands are needed to
distinguish a firm from its rivals competing to fill in the same demand of paper
products. This research uses the quantitative method to examine cause and effect
with Analysis of Moment Structures (AMOS) 22.0 for data analysis. The objective
of this research is to examine brand experience, brand personality, and sales
promotion as potential factors that can influence brand equity with the intervention
of brand image at PT. Ambona Semesta. A research questionnaire is used to collect
responses from 190 male and female respondents aged 18-60 years. Research
results show that brand image influences brand equity with a coefficient of
regression of 0.856, brand experience influences brand image with a regression
coefficient of 0.422, sales promotion influences brand image with a regression
coefficient of 0.212, brand image mediates the influence of brand experience and
sales promotion on brand equity, and sales promotion directly influences brand
equity with a regression coefficient of 0.154./ Industri kertas adalah salah satu industri penting yang diperlukan agar
masyarakat modern dapat berfungsi. Sebagai negara yang memiliki sumber daya
dan tenaga kerja, Indonesia merupakan negara pengguna produk kertas dan karton
terbesar ke-11 dengan jumlah sedikit di atas 7.000.000 metrik ton pada tahun 2021.
Selain itu, Kementerian Perindustrian juga mencatat bahwa industri kertas memiliki
potensi yang sangat besar karena fakta bahwa berbagai kertas untuk berbagai use
case sudah diproduksi di dalam negeri. Merek yang kuat diperlukan untuk
membedakan suatu perusahaan dari para pesaingnya yang bersaing untuk
memenuhi permintaan yang sama atas produk kertas. Penelitian ini menggunakan
metode kuantitatif untuk menguji sebab akibat dengan Analysis of Moment
Structures (AMOS) 22.0 untuk analisis data. Tujuan dari penelitian ini adalah untuk
menguji pengalaman merek, kepribadian merek, dan promosi penjualan sebagai
faktor potensial yang dapat mempengaruhi ekuitas merek dengan intervensi citra
merek pada PT. Ambona Semesta.
Kuesioner penelitian digunakan untuk mengumpulkan tanggapan dari 190
responden pria dan wanita berusia 18-60 tahun. Hasil penelitian menunjukkan
bahwa citra merek berpengaruh terhadap ekuitas merek dengan koefisien regresi
sebesar 0,856, pengalaman merek mempengaruhi citra merek dengan koefisien
regresi sebesar 0,422, promosi penjualan berpengaruh pada citra merek dengan
koefisien regresi sebesar 0,212, citra merek memediasi pengaruh pengalaman
merek dan promosi penjualan terhadap ekuitas merek, dan promosi penjualan
berpengaruh langsung terhadap ekuitas merek dengan koefisien regresi sebesar
0,154.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Lee, Timothy NIM03011190066 timothylie@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Depari, Genesis Sembiring NIDN0325019201 genesis.sembiring@lecturer.uph.edu |
Uncontrolled Keywords: | Brand Equity; Brand Experience; Brand Image; Brand Personality; Sales Promotion |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Timothy Lee |
Date Deposited: | 25 Feb 2025 03:36 |
Last Modified: | 25 Feb 2025 03:36 |
URI: | http://repository.uph.edu/id/eprint/67137 |