Jocelyn, Jocelyn (2024) The influence of brand image, digital marketing, and store atmosphere towards customer purchase intention in Momoyo Pancing. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
In an era where the food and beverage industry is rapidly evolving, new
competition are emerging here and there which increase the number of rivals for
businesses in the food and beverage market. Momoyo Pancing is having a hard time
in maintaining their competitiveness due to issues in brand image, digital
marketing, and store atmosphere.
The purpose of this study is to find out whether the independent variables
(brand image, digital marketing, and store atmosphere) have an influence on the
dependent variable (purchase intention). Four hypotheses were developed to test
the partial and combined effects of brand image, digital marketing, and store
atmosphere on customer purchase intention.
The data in this study were collected using the quantitative approach. The
primary data in this study were collected via structured questionnaire. Additionally,
the secondary data were gathered from journals, books and previous researches.
The collected data were analyzed with SPSS 27. A non-probability sampling
method of Lemeshow Formula was used with 97 respondents.
The object of this research is one of Momoyo’s outlet located in Jl, Pancing
No. 63 A, Sidorejo Hilir, Kec. Medan Tembung, Kota Medan, Sumatera Utara. The
result indicate that brand image, digital marketing, and store atmosphere each
partially influence and simultaneously influence purchase intention.
To boost customer purchase intentions, Momoyo Pancing should enhance
its brand image, digital marketing, and store atmosphere. / Di era dimana industri makanan dan minuman berkembang pesat,
persaingan-persaingan baru bermunculan disana-sini yang menambah banyaknya
pesaing bagi para pelaku usaha di pasar makanan dan minuman. Momoyo Pancing
kesulitan mempertahankan daya saingnya karena permasalahan citra merek,
pemasaran digital, dan atmosfer toko.
Tujuan penelitian ini adalah untuk mengetahui apakah variabel independen
(citra merek, pemasaran digital, dan suasana toko) mempunyai pengaruh terhadap
variabel terikat (niat beli). Empat hipotesis dikembangkan untuk menguji pengaruh
parsial dan gabungan dari citra merek, pemasaran digital, dan suasana toko
terhadap niat membeli pelanggan.
Data dalam penelitian ini dikumpulkan dengan menggunakan pendekatan
kuantitatif. Data primer dalam penelitian ini dikumpulkan melalui kuesioner
terstruktur. Selain itu, data sekunder dikumpulkan dari jurnal, buku, dan penelitian
terdahulu. Data yang terkumpul dianalisis dengan SPSS 27. Metode yang
digunakan adalah non-probability sampling Formula Lemeshow dengan jumlah
responden 97 orang.
Objek penelitian ini adalah salah satu outlet Momoyo yang terletak di Jl,
Pancing No. 63 A, Sidorejo Hilir, Kec. Medan Tembung, Kota Medan, Sumatera
Utara. Hasil penelitian menunjukkan bahwa citra merek, pemasaran digital, dan
suasana toko masing-masing berpengaruh secara parsial dan simultan terhadap
niat beli.
Untuk meningkatkan niat membeli pelanggan, Momoyo Pancing harus
meningkatkan citra merek, pemasaran digital, dan suasana tokonya.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Jocelyn, Jocelyn NIM03013210058 jocelyntiod@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Khong, Rifin 0103037603 rifin.khong@lecturer.uph.edu |
Uncontrolled Keywords: | Brand image; digital marketing; store atmosphere; purchase intention |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Jocelyn Jocelyn |
Date Deposited: | 25 Feb 2025 03:32 |
Last Modified: | 25 Feb 2025 03:32 |
URI: | http://repository.uph.edu/id/eprint/67167 |