Grace, Grace (2024) The influence of brand awareness, social media advertising, and e-word of mouth on consumer purchase decision for PT. Atomy Indonesia Group at Medan. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
PT. Atomy Indonesia Group at Medan experienced a decline in customer
purchase decision that can be seen from the sales data this was suspected due to
brand awareness, social media advertising, and e-word of mouth. The aim of this
research is to analyze whether brand awareness, social media advertising, and eword of mouth have partial and simultaneous influence on consumer purchase
decision.
Brand awareness, social media advertising, and e-word of mouth have an
important role in shaping consumer purchase decision. Brand awareness, social
media advertising, and e-word of mouth are highly connected with consumer
purchase decision and sales.
In this research, the writer used quantitative research design and IBM
SPSS. The writer used descriptive and causal approach. The sampling technique
used was purposive sampling. The sample size was 97 customers.
The results of hypothesis test showed that brand awareness, social media
advertising, and e-word of mouth have an influence on customer purchase
decision at either partial or simultaneous. Furthermore, brand awareness, social
media advertising, and e-word of mouth have 49,3% influence on customer
purchase decision. This research also passed the validity, reliability, normality,
multicollinearity, heteroscedasticity.
Recommendations for PT. Atomy Indonesia Group at Medan include can
routinely cooperate with various celebrities in Medan, designs content and
organizes Instagram better and needs to do a link review that can be checked by
the company./ PT. Atomy Indonesia Group di Medan mengalami penurunan keputusan
pembelian konsumen yang dapat dilihat dari data penjualan, hal ini diduga
karena adanya brand awareness, iklan media sosial, dan e-word of mouth. Tujuan
dari penelitian ini adalah untuk menganalisis apakah kesadaran merek, iklan
media sosial, dan e-word of mouth berpengaruh secara parsial dan simultan
terhadap keputusan pembelian konsumen.
Kesadaran merek, iklan media sosial, dan e-word of mouth memiliki peran
penting dalam membentuk keputusan pembelian konsumen. Kesadaran merek,
iklan media sosial, dan e-word of mouth sangat berhubungan dengan keputusan
pembelian konsumen dan penjualan.
Dalam penelitian ini, penulis menggunakan desain penelitian kuantitatif
dan IBM SPSS. Penulis menggunakan pendekatan deskriptif dan kausal. Teknik
pengambilan sampel yang digunakan adalah purposive sampling. Jumlah sampel
sebanyak 97 pelanggan.
Hasil uji hipotesis menunjukkan bahwa kesadaran merek, iklan media
sosial, dan e-word of mouth memiliki pengaruh terhadap keputusan pembelian
pelanggan baik secara parsial maupun simultan. Selain itu, kesadaran merek,
iklan media sosial, dan e-word of mouth memiliki pengaruh sebesar 49,3%
terhadap keputusan pembelian pelanggan. Penelitian ini juga telah memenuhi uji
validitas, reliabilitas, normalitas, multikolinieritas, dan heteroskedastisitas.
Rekomendasi untuk PT. Atomy Indonesia Group di Medan antara lain
dapat secara rutin bekerja sama dengan berbagai selebriti di Medan, mendesain
konten dan mengatur Instagram dengan lebih baik dan perlu melakukan link
review yang dapat dicek oleh perusahaan.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Grace, Grace NIM03011210064 grace.cuncen@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Jackson, Michael 315059105 michael.jackson@lecturer.uph.edu |
Uncontrolled Keywords: | Brand awareness; social media advertising; and e-word of mouth; purchase decision |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Grace grace |
Date Deposited: | 25 Feb 2025 03:32 |
Last Modified: | 25 Feb 2025 03:32 |
URI: | http://repository.uph.edu/id/eprint/67172 |