Salim, Novia Faustine (2024) The influence of unibis’s brand image, promotion, and design packaging on customer purchase decision at PT Alamjaya Wirasentosa. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
In recent years, the consistent demand for food and beverage products has
contributed to the sector's ability to thrive. PT. Alamjaya Wirasentosa is a
distributor of Indofood Group products in North Sumatra and Aceh (NAD) and has
eventually expanded to distribute Non Indofood products such as the Unibis brand
and other brands as well. Furthermore, PT. Alamjaya Wirasentosa is experiencing
a decline in sales of its Unibis Sandwich Cream biscuit, which may be potentially
due to factors such as brand image, promotion and design packaging.
Brand image refers to how customers understand the various pieces of
information customer receive about a brand. Promotion is a key component of the
marketing mix that companies utilize to reach and engage the target audience.
Design packaging plays a critical role in marketing strategies, despite just being a
product’s container. Purchasing decision is an essential part in the customer
decision making process, where individuals evaluate and choose to purchase
products or service that best suit customer requirements and offer the best value.
The research population that will be used in the study is unknown due to the
nature of business. This study uses non-probability sampling techniques,
specifically the convenience sampling method and using the Lemeshow formula for
sampling, with a confidence level of 95% and a margin of error of 5% and it is
tested on 97 customers who had purchased Unibis products. Before distributing the
questionnaires, a pre-test was conducted with 30 customers, ensuring that the
questionnaire has passed both the validity and reliability test.
The data analysis method that are being used in this research are descriptive
statistic test, validity, reliability, classic assumptions in the form of normality
testing, multicollinearity, and heteroscedasticity, multiple linear regression
analysis, determination coefficient test, partial and simultaneous test.
The final output of this research shows that there is a positive and significant
influence of brand image, promotion and design packaging toward customer
purchase decision at PT. Alamjaya Wirasentosa. / Dalam beberapa tahun terakhir, permintaan yang konsisten untuk produk
makanan dan minuman telah berkontribusi pada kemampuan sektor ini untuk
berkembang. PT. Alamjaya Wirasentosa merupakan distributor produk Indofood
Group di Sumatera Utara dan Aceh (NAD), dan pada akhirnya berkembang untuk
mendistribusikan produk Non Indofood seperti merek Unibis dan merek lainnya.
Selain itu, PT. Alamjaya Wirasentosa mengalami penurunan penjualan biskuit
Unibis Sandwich Cream, yang berpotensi disebabkan oleh faktor-faktor seperti
citra merek, promosi dan desain kemasan.
Citra merek mengacu pada bagaimana pelanggan memahami berbagai
informasi yang diterima pelanggan tentang suatu merek. Promosi adalah
komponen kunci dari bauran pemasaran yang digunakan perusahaan untuk
menjangkau dan melibatkan audiens target. Desain kemasan memainkan peran
penting dalam strategi pemasaran, meskipun hanya sebagai wadah produk.
Keputusan pembelian adalah di mana individu memilih untuk membeli produk yang
paling sesuai dengan kebutuhan pelanggan dan menawarkan nilai terbaik.
Populasi penelitian yang akan digunakan dalam penelitian ini tidak
diketahui karena sifat bisnis. Penelitian ini menggunakan teknik pengambilan
sampel non-probability sampling, khususnya metode convenience sampling dan
menggunakan rumus Lemeshow untuk pengambilan sampel, dengan tingkat
kepercayaan 95% dan margin of error 5% dan diujicobakan kepada 97 pelanggan
yang pernah membeli produk Unibis. Sebelum menyebarkan kuesioner, dilakukan
pre-test kepada 30 pelanggan untuk memastikan bahwa kuesioner tersebut telah
lolos uji validitas dan reliabilitas.
Metode analisis data yang digunakan dalam penelitian ini adalah uji
statistik deskriptif, uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi
linier berganda, uji koefisien determinasi, uji parsial dan uji simultan.
Hasil akhir dari penelitian ini menunjukkan bahwa terdapat pengaruh yang
positif dan signifikan antara citra merek, promosi dan desain kemasan terhadap
keputusan pembelian pelanggan di PT. Alamjaya Wirasentosa.
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Salim, Novia Faustine NIM03011210023 noviassalim@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Lumbantobing, Paul NIDN0312096209 paul.lumbantobing@lecturer.uph.edu |
Uncontrolled Keywords: | Brand Image; Promotion; Design Packaging; Customer Purchase Decision |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Novia Faustine Salim |
Date Deposited: | 25 Feb 2025 03:33 |
Last Modified: | 03 Mar 2025 04:23 |
URI: | http://repository.uph.edu/id/eprint/67222 |