Pengaruh percceived usefulness, perceived ease of use, perceived security, dan trust terhadap intentions to use mobile banking livin' by Mandiri

Tirta, Kevin Nielson (2022) Pengaruh percceived usefulness, perceived ease of use, perceived security, dan trust terhadap intentions to use mobile banking livin' by Mandiri. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Teknologi penting pada saat COVID-19, kegiatan sehari-hari ini telah mengalamai perubahan karena adanya teknologi yang semakin canggih. Seperti pada sektor perbankan. Ada teknologi yaitu mobile banking untuk membantu kegiatan bertransaksi. Penelitian ini bertujuan untuk mengetahui pengaruh perceived usefulness, perceived ease of use, perceived security, trust terhadap intentions to use mobile banking. Model analisis penelitian menggunakan PLS-SEM sebagai model analisis data dengan aplikasi SmartPLS. Metodologi dari penelitian ini dilakukan dengan metode kuantitatif dengan desain non-profitability yaitu purposive sampling yang berjumlah 160 responden. Pengumpulan data pada penelitian ini menggunakan kuesioner yang disebarkan pada mahasiswa yang berada di Jabodetabek dan pulau Jawa yang pernah menggunakan mobile banking Livin’ by Mandiri. Hasil penelitian ini ditemukan bukti adanya hubungan positif antara perceived usefulness, perceived ease of use, perceived security, trust terhadap intentions to use mobile banking. Diharapkan penelitian ini dapat berguna bagi mobile banking Livin’ by Mandiri atau pun pelaku bisnis lainnya dan agar bisa menjadi referensi penelitian selanjutnya.

Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Tirta, Kevin NielsonNIM01011190036kevinnielson35@yahoo.com
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorAchmadi, HendraNIDN0321067002hendra.achmadi@uph.edu
Uncontrolled Keywords: Perceived Usefulness; Perceived Ease of Use; Perceived Security; Trust; Intentions to Use; Livin’ by Mandiri.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: Kevin Nielson Tirta
Date Deposited: 16 Jan 2023 07:41
Last Modified: 16 Jan 2023 07:41
URI: http://repository.uph.edu/id/eprint/52597

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