Adani, Hanifa (2023) Hubungan pengaruh keadilan orfganisasional, organizational trust, & komitmen organisasi terhadap kinerja organisasi dengan organisational citizenship behaviour sebagai variabel intervening di RSU XYZ. Masters thesis, Universitas Pelita Harapan.
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Abstract
Penelitian ini bertujuan untuk menganalisis pengaruh keadilan organisasional, kepercayaan dan komitmen organisasional terhadap organizational citizenship behavior serta implikasinya pada kinerja organisasi pada Tenaga Kesehatan Bagian Keperawatan RSU XYZ. Metode penelitian yang digunakan dalam penelitian ini adalah metode penelitian deskriptif dengan pendekatan kuantitatif, dengan jumlah sampel 231 responden yang terdiri dari dokter, perawat dan administrasi. Analisis data menggunakan Structural Equation Model (SEM) dengan menggunakan SmartPLS (Partial Least Square) V.3.0. Hasil penelitian menunjukkan bahwa secara parsial keadilan organisasional, kepercayaan dan komitmen organisasional berpengaruh positif signifikan terhadap organizational citizenship behavior dan kinerja organisasi RSU XYZ. Organizational citizenship behavior berpengaruh positif signifikan terhadap kinerja organisasi RSU XYZ. Organizational citizenship behavior dapat memediasi secara parsial hubungan antara keadilan organisasional, trust dan komitmen organisasional dengan kinerja organisasi RSU XYZ.
| Item Type: | Thesis (Masters) | ||||||||
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| Uncontrolled Keywords: | keadilan organisasional ; organizational trust ; komitmen organisasional ; organizational citizenship behavior ; kinerja organisasi | ||||||||
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||||||
| Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
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| Depositing User: | Users 29513 not found. | ||||||||
| Date Deposited: | 22 Jul 2023 07:47 | ||||||||
| Last Modified: | 22 Jul 2023 07:47 | ||||||||
| URI: | http://repository.uph.edu/id/eprint/56873 |
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