Chandra, William (2024) The influence of brand image and product attribute on customer purchase decision for Vivo product at PT Generasi Indo Seluler, Medan. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Technological developments have become a factor in changing the way we
live in society, for example in the past we needed calendars to determine the day,
month and date, wall clocks, or watches to determine time, analog cameras to
capture moments, cell phones to communicate with fellow users, use maps to
determine directions and much more.
This study will take PT Generasi Indo Seluler at Medan that sell Vivo
Smartphone as the main research object because the smartphone brand
experienced a significant decline in sales year on year. Vivo had the biggest
decline compared to other smartphone brand.
The research implemented quantitative study method with convenience
sampling. Data was collected by using questionnaires that distributed to 97
respondents.. The data were analyzed using multiple linear regression method
with SPSS 25.0 software.
All hypotheses proposed in this research are accepted. The results of the
research shows that brand image partially influence purchase decision, product
attribute partially influence purchase decision and brand image and product
attribute simultaneously have influence on purchase decision.
It is recommended that PT Generasi Indo Seluler, Medan, in marketing
Vivo Smartphone, reevaluate their marketing strategy to come up with more
appealing marketing ideas that can leverage social media. Additionally, Vivo
Smartphone should introduce a more unique and distinctive design compared to
what's already available in order to capture the public's attention. To enhance
purchase decisions, PT Generasi Indo Seluler can offer a free gift with every
purchase of Vivo Smartphone, which can serve as a consideration for consumers. / Perkembangan teknologi telah menjadi faktor yang mengubah cara kita hidup
dalam masyarakat, contohnya di masa lalu kita memerlukan kalender untuk
menentukan hari, bulan, dan tanggal, jam dinding, atau jam tangan untuk
menentukan waktu, kamera analog untuk menangkap momen, ponsel untuk
berkomunikasi dengan pengguna lain dan banyak lagi. Penelitian ini akan
mengambil PT Generasi Indo Seluler di Medan yang menjual Smartphone Vivo
sebagai objek penelitian utama karena merek smartphone ini mengalami
penurunan penjualan yang signifikan dari tahun ke tahun. Vivo mengalami
penurunan terbesar dibanding merek smartphone lainnya.
Penelitian ini mengimplementasikan metode studi kuantitatif dengan pengambilan
sampel convenience. Data dikumpulkan dengan menggunakan kuesioner yang
didistribusikan kepada 97 responden. Data dianalisis menggunakan metode
regresi linear berganda dengan perangkat lunak SPSS 25.0. Semua hipotesis yang
diajukan dalam penelitian ini diterima. Hasil penelitian menunjukkan bahwa citra
merek secara parsial memengaruhi keputusan pembelian, attribut produk secara
parsial memengaruhi keputusan pembelian, dan citra merek dan kualitas produk
secara bersama-sama memengaruhi keputusan pembelian.
Disarankan agar PT Generasi Indo Seluler di Medan, dalam memasarkan
Smartphone Vivo, mengevaluasi kembali strategi pemasarannya untuk
menciptakan gagasan pemasaran yang lebih menarik yang dapat memanfaatkan
media sosial. Selain itu, Smartphone Vivo sebaiknya memperkenalkan desain yang
lebih unik dan berbeda dari yang sudah ada untuk menarik perhatian masyarakat.
Guna meningkatkan keputusan pembelian, PT Generasi Indo Seluler dapat
memberikan hadiah gratis setiap kali pembelian Smartphone Vivo, yang dapat
menjadi pertimbangan bagi konsumen
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Chandra, William NIM03011200068 chandrawilliamrocketmai@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Alimin, Erina NIDN0103097202 UNSPECIFIED |
Uncontrolled Keywords: | Brand Image ; Product Attribute ; Product Attribute |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | William Chandra |
Date Deposited: | 17 Feb 2024 18:31 |
Last Modified: | 17 Feb 2024 18:31 |
URI: | http://repository.uph.edu/id/eprint/62262 |