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Gabriela, Ester Adolfina (2024) Analisis dampak pengembangan HRD terhadap kinerja karyawan dan efektivitas organisasi perusahaan di PT Eloda Mitra (BERNARDI) Sidoarjo. Bachelor thesis, Universitas Pelita Harapan.
Marbun, Roma Maria Monica (2023) Analisis pengaruh food quality, service quality, dan dining atmosphere, yang mempengaruhi customer loyalty, melalui customer satisfaction pada pelanggan de mandailing cafe and eatery di Surabaya. Bachelor thesis, Universitas Pelita Harapan.
Kentas, Kezia Marmina (2022) Analisis pengaruh substantive servicescape dan communicative servicescape terhadap positive emotion dalam membentuk perceived value yang pada akhirnya mempengaruhi word of mouth konsumen bobobox di Malang. Bachelor thesis, Universitas Pelita Harapan.
Abel, Alberthson Rodriquez Arriejorza Fitzpierr (2021) Pengaruh food quality, service quality, dan price, terhadap behavioral intention melalui customer satisfaction Depot Bambu Kuning Kupang. Bachelor thesis, UPH Surabaya.
Jaya, Sridewi Metta (2021) Analisis pengaruh website design dan responsive customer service terhadap product information dan convenience yang membentuk revisit intention pada pelanggan Sociolla di Surabaya. Bachelor thesis, Universitas Pelita Harapan.
Kalesaran, Jilya (2021) The influence of brand awareness, brand image and brand credibility to purchase intention on cosmetic brand Viva cosmetics products in Surabaya. Bachelor thesis, Universitas Pelita Harapan.
Hartanto, Andrian (2018) Factors that influencing singapore airlines’ customer loyalty in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Missy, Olivia Fransisca (2018) Analisis pengaruh faktor-faktor motivasi (self determination) terhadap proactive behavior pada pegawai negeri sipil kabupaten Halmahera Barat. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Hombing, Sarah Noviolita Br (2018) Analisis pengaruh quality of product, brand image, quality of service terhadap customer trust melalui customer loyalty pada pelanggan starbucks coffee di Medan. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Kumentas, Angelia Maria (2018) Pengaruh gaya kepemimpinan terhadap kinerja karyawan di dinas kehutanan provinsi Sulawesi Utara, Manado. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Pawane, Roinaldo (2018) The effect of perceived quality, perceived value, perceived price, brand image, trust, and familiarity towards consumers’ repurchase intention of iphone user in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Octaviani, Clarissa Mutiara (2018) Pengaruh work family conlfict terhadap work stres dan pengaruh work stres terhadap turnover intention dan employee performance pada perawat rumah sakit darmo di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Gracia, Yohana El (2018) Factors influencing post purchase behavior of consumers in etude house Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Samudera, Kefas Christy (2018) Analisis pengaruh service quality, consumer innovativeness dan service switching cost terhadap service loyalty melalui service satisfaction pada pengguna maskapai garuda indonesia di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Pamungkas, Suharjito Wiji (2018) Pengaruh brand credibility terhadap word of mouth melalui customer satisfaction dan customer loyalty pada toyota kijang innova di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Prabowo, Myka Alim (2017) Analisis pengaruh transformational leadership, transactional leadership, dan organizational culture terhadap learning organization dan employee satisfaction pada karyawan pre – school perguruan islam raudlatul jannah di Sidoarjo. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Marsetya, Reynalda Aslam (2017) Analysis of perceived quality, brand image, and perceived value towards customer satisfaction on map emall in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Lakhwani, Mohit Amardas (2017) Analysis of price, car model, safety, brand towards buying decision of uber in Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Sutanto, Widi (2017) Analysis the effect of variable environment constructs towards store loyalty through self-congruity from queen cakes customers in Banyuwangi. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Simon, Jefry Choukro (2017) Analisis pengaruh service quality, perceived value, customer satisfaction, dan switching barriers terhadap post-purchase intention tri (3) di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Rebecca, Yophita (2017) Analisis pengaruh perceived quality dan perceived value terhadap customer loyalty pelanggan natasha skin care Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Shofiyah, Ummu (2017) Analisis pengaruh mall environment, customer perceived value, dan costumer satisfaction terhadap custumer loyalty pengunjung galaxy mall Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Lauwanto, Erick (2017) The effect of curiosity and technology acceptance model on tokopedia repurchase intention in surabaya through perceived hedonic value. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Widjaja, Christian Johan (2017) Analysis of factors affecting employees performance at pt. saf Indonusa. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Cahayadi, Willianto Gunawan (2017) Analysis of marketing mix toward buying decision in citihub tunjungan, Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Timotius, Teofilus (2017) Analysis effect of marketing mix 7p on repurchase intention through customer's satisfaction in JCO Donut Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Afianti, Nanda Amfarah (2017) Pengaruh marketigmix 7p dan hotel atmosphere terhadap keputusan menginap wisatawan di hotel pohon inn Malang. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Kusuma, Ivan (2017) Pengaruh price, promotion, product quality, dan service quality terhadap customer loyalty melalui customer satisfaction pt.sewatoilet Indonesia di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.
Forine, Angie (2016) Analisis pengaruh marketing mix7pterhadap repurchase intention melalui customer’s satisfaction di restoran Sushi Tei Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Gunawan, Mark Sebastian (2016) The effect of service quality, product quality, general exterior, general interior on customer satisfaction and customer loyalty of Mcdonald’s restaurant basuki rahmat in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Abraham, Lucianto (2016) Pengaruh brand affect dan brand quality terhadap brand extension melalui brand loyalty Mc’Café Basuki Rahmat di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Lakhwani, Pooja Amar (2016) The effect of trailers, star power, word of mouth and critics review towards watching ‘my stupid boss’ decision in xxi ciputra world Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Wikasitakusuma, Nalita (2016) Analisis pengaruh leader member exchange terhadap employee envy dan organizational citizenship behavior pada karyawan pt. abhirama mandiri di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Dwirani, Fichela (2016) The effect of service quality and perceived quality on brand loyalty through perceived value and customer satisfaction on nike shoes outlet in Diponegoro Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Hartono, Jason Jordy (2016) The effect of perceived usefulness, perceived ease of use and service quality on the behavioral intention of users to reuse gojek in Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Salo, Yudih Trisna (2016) Pengaruh brand credibility terhadap word of mouth melalui customer satisfaction dan customer loyalty pada pt. astra honda motor di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Sawito, Alfredo (2016) Marketing mix influence regarding food purchase on boncafe restaurant in Surabaya (a case study on boncafe restaurant). Bachelor thesis, Universtitas Pelita Harapan.
Setiawati, Andriany (2015) Analisis pengaruh customer expectation dan perceived quality terhadap customer loyalty melalui perceived value dan customer satisfaction pada pelanggan natasha skin care di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Faradina, Risa (2015) Analisis faktor-faktor yang mempengaruhi customer loyalty pada pelanggan starbucks di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Abraham, Ervinson (2015) Analisis pengaruh product perception, dan mall perception terhadap behavioral intention melalui arousal dan pleasure dari pengunjung sutos di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Puteri, Adelia Mutiara (2015) Analisis pengaruh service quality, restaurant atmospherics, dan dining satisfaction terhadap behavioral intention (studi pada restaurant rons laboratory Surabaya). Bachelor thesis, Universtitas Pelita Harapan.
Febriyanti, Tjiauw Stevanny (2014) Pengaruh product quality, service quality, brand image, dan customer satisfaction terhadap custumer loyalty pada pembelian lipstik revlon di aci kosmetik Balikpapan. Bachelor thesis, Universtitas Pelita Harapan.
Supit, Amanda Ananta (2014) Analisis faktor-faktor yang mempengaruhi purchase decision produk charles & keith di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Prawono, Adrian (2014) Hubungan antara job insec{/riitdan work. related behawour pada karyawan tetap dan sementara studi kasus pada pt. x. Bachelor thesis, Universtitas Pelita Harapan.
Aprillia, Ardiana (2014) Analisa pengaruh insentif dan motivasi kerja terhadap kinerja karyawan (studi pada karyawan pt. Arto Metal internasional Sidoarjo). Bachelor thesis, Universtitas Pelita Harapan.
Laksmita, I Gusti Ayu Made Agung (2014) Analisis pengaruh marketing mix 4c (customer, cost, convenience dan communication) terhadap customer decision (studi pada townsquare Surabaya). Bachelor thesis, Universtitas Pelita Harapan.
Firdausi, Elinda Nur (2014) Pengaruh promotion, search, dan experience quality terhadap customer loyalty melalui emotional value dan quality performance value (study pada kafe le café gourmand Surabaya). Bachelor thesis, Universtitas Pelita Harapan.
Putri, Auriga Prawinarti (2014) Pengaruh kualitas layanan, kualitas produk, nilai yang dirasakan, inovasi, promosi, dan kepuasan pelanggan terhadap minat beli ulang produk rumah dannis di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Tejokusuma, Yanson (2013) Analisis pengaruh 7p terhadap keputusan memilih oleh nasabah bca di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
